DAWOOD TEMURI
Summary
Energetic driving professional with a demonstrated ability to follow all established driving and delivery practices in accordance with state guidelines. Substantial knowledge of traffic laws and truck driving rules and regulations applicable all across the Australia. Clean driving record
A dynamic confident and determined individual who has the ability to work as part of a team or solely, employing genuine commitment and initiative. An enthusiastic and efficient learner who has the desire to succeed in tasks and responsibilities that have been assigned. Effectively able to communicate to people of varying levels and understand and explain complex issues competently and thoroughly. An effective planner and hardworking individual who is comfortable in taking the lead or receiving instructions. Hardworking employee enthusiastic about learning field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities.
Overview
11
11
years of professional experience
Work History
HR Driver
TLS
Melbourne, VIC
12.2020 - Current
- Delivering to warehouse premises, to commercial properties and to residential homes
- Responsible for the physical handling of packages; carrying fragile items with care and lifting heavy packages in an appropriate manner
- Key performance areas: Route Planning, Preventive Maintenance, Loading/Unloading, GPS Navigation, Night Driving, Safety Management, Time Management, Manual Handling, Map Reading, Punctual, Customer Service, Communication
- Delivered goods and products to customer on time and in excellent condition.
- Communicated with customers to provide delivery updates and confirm delivery locations.
- Maintained accurate delivery records, ensuring all packages were accounted for and delivered to the correct recipients.
- Loaded and secured items in trucks to avoid damage to parcels during delivery.
- Updated logs and tracking documents accurately and according to schedule requirements.
Uber Driver
UBER
Melbourne, VIC
02.2014 - Current
- Followed company guidelines and policies when interacting with passengers.
- Assisted passengers with loading and unloading luggage for enhanced customer care.
- Built and maintained positive relationships with passengers by providing friendly and professional service.
- Increased repeat business through exceptional customer service, resulting in numerous positive reviews on the rideshare platform.
- Cleaned and sanitized rideshare vehicle to avoid germ and infection spread.
- Developed deep knowledge of local routes and area destinations.
- Remained calm and poised in emergent situations.
- Picked up riders at designated locations and greeted upon vehicle entry.
- Achieved high customer ratings on post-trip surveys for timeliness, vehicle cleanliness, and customer service.
- Completed daily vehicle maintenance and repair to guarantee dependable and safe ride.
- Built rapport with passengers through engaging conversations, fostering a sense of trust and reliability in service delivery.
Customer Services / Cashier
7 Eleven
Melbourne, VIC
01.2013 - 03.2020
- Dealing with customers on the shop floor, Stacking shelves in a presentable and orderly fashion on a daily basis, Taking payments at the till and cashing up, Ordering goods from wholesaler upon directions from manager, Stock taking, Advising customers, Sorting Fabrics and Haberdashery, Competently dealing with difficult customers, Dealing with invoices, filing and paperwork
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Resolved customer complaints and maintained clean and tidy checkout area.
- Counted money in drawers at beginning and end of each shift.
- Promoted a positive shopping experience by greeting customers warmly upon entry and providing assistance as needed.
- Redeemed coupons to discount purchases.
- Utilized strong product knowledge to upsell items when appropriate, boosting overall sales revenue.
Security Guard
Wilson Security
Melbourne, VIC
12.2013 - 07.2015
- Maintained a safe environment for staff and visitors through proactive surveillance and communication.
- Responded quickly to emergency situations to assess and deflect issues.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Completed full building and grounds patrols to spot and investigate concerns.
- Checked and verified photo identification prior to granting facility access.
- Secured premises and personnel by patrolling property and monitoring surveillance equipment.
- Responded to emergencies promptly, ensuring the safety of all individuals on site.
- Responded quickly to incidents and assessed active situations for security concerns.
- Patrolled and monitored premises in company vehicle.
- Gathered information, identified, and implemented resolution, planned follow-up and logged and filed incident report to successfully manage complaints.
Education
Certificate IV in IT -
Australian Learning Technology
12.2014
Certificate II and III in Security Operations -
Austwide Institute of Training
12.2013
Diploma of Management -
Cambridge International College
12.2013
Certificate IV in Frontline Management -
Cambridge International College
03.2013
B.Com (Bachelor of Commerce) -
University of Karachi
12.2009
Intermediate in Science -
Commerce College
06.2009
Matriculation -
National High School
07.2007
Skills
- Computer literate
- Well versed in Microsoft Word, Excel, MS Office and other computer related programmes
- Keeping fit and regularly playing football, cricket, snooker and other sports and video games
- Travelling and meeting people
- Socialism
- Playing guitar and enjoying entertainment
- Outgoing individual
- Constantly looking to better myself in all departments
- Time Management
- Customer Service
- Valid Driver's License
- Clean Driving Record
- Patience and understanding
- Punctual and Reliable
- Safe Driving Practices
- GPS and route planning
- Loading and unloading
- Traffic laws knowledge
- Vehicle Inspection
- Transportation
- Transportation Regulations
- Multi Combination Heavy Vehicle License
- White Card
- Forklift License
- Children Check Card
Personal Information
Date of Birth: 03/09/87
References
Will provide on Request
Timeline
HR Driver
TLS
12.2020 - Current
Uber Driver
UBER
02.2014 - Current
Security Guard
Wilson Security
12.2013 - 07.2015
Customer Services / Cashier
7 Eleven
01.2013 - 03.2020
Certificate IV in IT -
Australian Learning Technology
Certificate II and III in Security Operations -
Austwide Institute of Training
Diploma of Management -
Cambridge International College
Certificate IV in Frontline Management -
Cambridge International College
B.Com (Bachelor of Commerce) -
University of Karachi
Intermediate in Science -
Commerce College
Matriculation -
National High School