Summary
Overview
Work History
Skills
Timeline
Generic
Dax Hogno

Dax Hogno

Eschol Park

Summary

With over two decades of experience, notably at Jim’s mowing and suregreen, I've honed my skills in client communication and problem-solving to significantly enhance customer satisfaction. My leadership in team motivation and mentoring has fostered a culture of quality improvement and strong client relationships, leveraging both hard and soft skills to achieve excellence in garden maintenance and landscape projects.

With an eye for detail and blank canvas approach to gardening endeavours.

Overview

20
20
years of professional experience

Work History

Team Leader Garden Maintenance

Sure Green Landscape Maintenance
02.2024 - Current
  • Increased customer satisfaction ratings by closely monitoring service quality standards and addressing any issues promptly.
  • Assisted in recruitment to build team of top performers.
  • Mentored junior staff members, helping them develop their leadership potential and advance in their careers.
  • Promoted culture of continuous improvement by encouraging feedback from all organizational levels and implementing actionable changes.
  • Built and maintained strong client relationships, leading to repeat business and referrals.
  • Optimized resource allocation, ensuring projects were delivered within budget and scope.
  • Oversaw quality control measures, maintaining high standards for all projects.

Team Leader - Garden Maintenance

Green Options
02.2021 - 12.2023
  • Set performance expectations for the team, monitoring progress towards goals and project completion.
  • Delegating responsibilities according to individual strengths and areas of expertise.
  • Hands on practical application training with team members.
  • Managed conflict resolution among team members, fostering a positive work environment.
  • Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.

Electrician Helper

Red Hot Fire Protection
06.2019 - 12.2020
  • Pulled wire through conduits and through holes in walls and floors.
  • Organized materials and tools in to maintain clean and neat work areas.
  • Helped complete system installations, digging trenches, and breaking up concrete.
  • Enhanced electrical system safety by assisting in the installation and maintenance of wiring, conduits, and fixtures.
  • Tested electrical systems and continuity of circuits in electrical wiring, equipment and fixtures using various testing devices.

Maintenance Gardener

Self Employed Services (Jim’s Mowing)
03.2005 - 08.2018
  • Preserved plant health with timely fertilization and pest control treatments.
  • Retained vibrant seasonal color schemes throughout the year.
  • Enhanced landscape aesthetics by executing regular maintenance tasks such as pruning, trimming, and mowing.
  • Maintenance for residential clients, for over two decades, with the majority being elderly Australians.
  • Assisted in the design and implementation of new landscape projects to improve property appearance.

Skills

  • 20 years of experience
  • Client communication and satisfaction
  • Problem-solving
  • Attention to detail
  • Team motivation
  • Staff training
  • Coaching and mentoring
  • Documentation and reporting
  • Quality improvement
  • Client support and relationship building

Timeline

Team Leader Garden Maintenance

Sure Green Landscape Maintenance
02.2024 - Current

Team Leader - Garden Maintenance

Green Options
02.2021 - 12.2023

Electrician Helper

Red Hot Fire Protection
06.2019 - 12.2020

Maintenance Gardener

Self Employed Services (Jim’s Mowing)
03.2005 - 08.2018

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Dax Hogno