Summary
Overview
Work History
Education
Skills
Timeline
Generic

Dayamira (Daya) Rodriguez

Payroll Professional
Central Coast,NSW

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Experienced Senior Payroll Officer with over nine years of experience in Aged Care, Construction and Civil Engineering, Retail, Cleaning Awards. Excellent reputation for resolving problems and improving customer satisfaction. Dedicated Payroll professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Overview

8
8
years of professional experience
6
6
years of post-secondary education
3
3
Languages

Work History

Payroll Officer (Chris21 / Kronos)

ISS Facility Services -Health / Education / PA
Macquarie Park, NSW
07.2019 - Current
  • Processing White and Blue Collar Fortnightly payroll for approx 2,000 staff in Health Divsion – ACT /VIC /SA / NSW / QLD and a payroll for approx 1,200 staff in Education Division - VIC/SA.
  • Process all timesheets via KRONOS Interface and any changes to each fortnightly payrun
  • Responsible for all payroll related reports related to the Main Pay and adhoc payruns – processed on time and accurately
  • Maintain payroll data such as setting up new starters daily, leave requests, adjustments to allowances and deductions, Workers Compensation, LSL payments and Auidts, reconciliation of End-of-Month processes
  • Processing Redundancy and Termination calculations
  • Responsible for ensuring Payroll documentation and checklists are kept up to date
  • Responsible for high level of service to ISS staff via email, phone and Service Portal platforms
  • Performed calculations in overtime, vacation and sick hours to provide accurate data to payroll processing database.
  • Offered payroll-related subject matter expertise to management and employees to resolve payroll discrepancies.
  • Prepared accounts for scheduled audits and assisted with audit process to facilitate faster completion of tasks.
  • Investigated payroll variances and employee claims to resolve discrepancies and balance financial records.
  • Calculated payroll deductions by accurately using Chris21 and processed payroll to meet preset requirements.
  • Reconciled health care benefits, tax contributions and retirement accounts to facilitate large-scale account reconciliations.
  • Reviewed time records for 1200-2000 employees to verify accuracy of information.
  • Reviewed personnel records to determine names, rates of pay, occupations of new hires and changes in wage rates.
  • Responded to employee questions and requests for information in timely and knowledgeable fashion.
  • Adjusted employee tax status along with information regarding withholding.
  • Maintained employee privacy and protected payroll operations by keeping all information confidential.
  • Developed reports by compiling summaries for earnings, taxes, deductions, nontaxable wages, disability and leave.
  • Updated employee files with new details such as changes in address or salary levels.
  • Maintained employee confidence and protected payroll operations by keeping information confidential.
  • Calculated salaries, rate changes, retroactive adjustments, overtime, bonus, vacation, termination and garnishments.

Payroll Analyst (Preceda)

Lendlease Group - Civil Engineering
Chatswood, NSW
06.2017 - 06.2019
  • End to End processing of weekly payroll in the Engineering department for three pay groups consisting of over 600 employees
  • Undertook all relevant operations relating to transactional payroll processing in Preceda to facilitate accurate and timely payments including setting up new starters and maintaining employee records
  • Participated in the WorkDay implementation process and continuous support to the People Operations team
  • Daily checking of Audit reports as they came through from WorkDay
  • Preparation, reconciliation and payment of all termination payments in the payroll, ensuring it complies with the EBA
  • Examined and processed leave matters and verified entitlements in accordance with relevant awards and agreements
  • Prepared and processed adjustment off-cycle / express payment runs on a weekly basis
  • Performed calculations in overtime, vacation and sick hours to provide accurate data to payroll processing database.
  • Investigated payroll variances and employee claims to resolve discrepancies and balance financial records.
  • Verified and submitted timekeeping information for accurate and efficient payroll processing.
  • Prepared and processed PAYG payments into Westpac on a weekly basis
  • Prepared Month End and reconciliations
  • Expanded knowledge of the Engineering payroll system and functionality for continual payroll management and support for the organisation
  • Documented procedures, identified areas to improve internal controls and gain additional efficiencies and implemented policy changes.
  • Documented and processed all garnishments for bankruptcies, student loans and child support orders.

Payroll Support Officer (SAP / Kronos)

USG Boral
Camelia, NSW
12.2016 - 06.2017
  • Assisted in between with Ascender and the business to ensure the full processing of all payroll functions for USG Boral employees across Australia.
  • All wages / salaries will be paid within agreed timeframes as required by the respective Awards and EAs.
  • Conducted all payroll related activities in a timely manner conforming to all ethical, internal policies and legislative guidelines and maintain accurate records in both hard and soft copy format.
  • Completed two (2) monthly, three (3) weekly and two (2) fortnightly pay runs with accurate reconciliation review of weekly, fortnightly, monthly payrolls though exceptional reporting and rectification where required, for approx. 700+ employees.
  • Final verifier of payroll file prior Finance team delegate approving the release of funds by Ascender to employee’s bank or other requested institution.
  • Acted as a point of contact within the business, gateway contact to Ascender for payroll related queries, requiring an intricate knowledge of the relevant Award / EA for the area under their control as well as all payroll legislative requirements.
  • Ensured all payroll issues were raised and resolved within agreed timeframes
  • Effectived and signed off of Employee master-file maintenance, such as employee addresses, positions, salary details, tax details, banking details, allowances, super and deductions
  • Reviewed of Termination payments and records.
  • Developed electronic personnel files (Ascender database) and keep records of leave, payroll changes, overtime and other related matters on employee’s files.
  • Monthly reconciliations and payments for external parties including Child Support, LSL Boards, Income Protection Insurances, Superannuation and other third party deductions
  • Payroll tax / workers comp / group tax reconciliations
  • Proved successful working within tight deadlines and fast-paced atmosphere.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Calculation of PIAWE reports (pre injury average weekly earnings)
  • Liaiseed with the WorkFit team and the Insurers for WC payments to be processed
  • Understanding of the Worker’s Compensation Legislations payments for all relevant states

Payroll Coordinator (SAP)

Luxottica Group - Retail
Macquarie Park, NSW
12.2014 - 09.2016
  • Coordinated weekly and monthly payroll with External Payroll Provider for up to 5,000+ employees.
  • Managed team of 5 employees, overseeing hiring, training, and professional growth of employees.
  • Liaised with external payroll provider to approve AUS and NZ pay files using SAP and EmpLive (RosterLive).
  • Reviewed and approved of Monthly pay files for AUS and NZ.
  • Loaded EFT files for Oakley weekly and monthly pay runs. • Liaised with Outsources Payroll Provider in relation to queries regarding:

Superannuation  NZ IRD Tax  SG Fleet  Adhoc payroll queries.

  • Provided excellent customer service for internal staff and external customers for accurate information in a professional manner
  • Identified issues, analyzed information and provided solutions to problems.
  • Managed on-site evaluations, internal audits and customer surveys.
  • Conducted research, gathered information from multiple sources and presented results.
  • Resolved conflicts and negotiated mutually beneficial agreements between parties.

Payroll Officer (Preceda)

Domain Principal Group / Opal Aged Care
Sydney, NSW
09.2013 - 01.2014
  • Fortnightly pay runs for 12 facilities, 1200 employees across NSW and WA.
  • Ensuring facility managers have a sound understanding of the procedures behind Rosterlive entry and payroll, including what is required by payroll.
  • Deliver an efficient and effective Payroll service to all employees with payment deadlines for wages to be paid in on time.
  • Prepare Payroll reports for facilities sent after being completed on the same day, including leave balances and leave accruals.
  • Set up new starters within 48hrs of commencement, process terminations and staff increments.
  • Pay queries relating to each facility investigated and adjusted with current pay run or paid as an express payment once approved.
  • Interpretation of EBA’s for NSW and WA, 100% understand and maintain Service Level Agreements (SLAs).
  • Maintain accurate and comprehensive payroll records for all staff ensuring that the security of the records is upheld and filed appropriately.
  • Assist other team members within the Payroll team as required
  • Improved operations through consistent hard work and dedication.
  • Carried out day-day-day duties accurately and efficiently.
  • Worked with Nurses and Aged care workers to understand needs and provide excellent service.
  • Proved successful working within tight deadlines and fast-paced atmosphere.

Payroll Administrator (SAP)

Transfield Services / BroadSpectrum
Macquarie Park, NSW
04.2013 - 09.2013
  • Responsible for weekly and fortnightly payroll runs to be completed in strict deadlines.
  • Understanding of Awards/EBA interpretation and employment legislation knowledge with tax, workers compensation, Super and salary packaging.
  • Assisted in a large scale SAP data migration and implementation from SAP 4.7 to SAP ECC6.
  • Data migration – assisted with all master data and CATS entries were transferred correctly between SAP 4.7 and ECC6, including the use of parallel payment runs and adhoc reporting to verify data.
  • Updating all employee master data in both SAP 4.7 and SAP ECC6, managing off cycle reconciliation payments, timesheet entries, Super, leave, workers comp, tax redundancies, terminations, allowances and overtime, commissions and bonuses, other garnishees and responding to any staff payroll queries
  • Participated in team-building activities to enhance working relationships.
  • Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
  • Offered friendly and efficient service to customers, handled challenging situations with ease.
  • Demonstrated respect, friendliness and willingness to help wherever needed.

Education

Associate of Applied Science - Architectural Drafting Technology

Sydney Institute of Technology
Ultimo
02.1994 - 11.1997

No Degree - Certificate IV in Human Resources

Faculty of Business And Computing
Newcastle
04.2010 - 04.2012

No Degree - Termination / Redundancy Course

Ascender / TAPS
Sydney
03.2019 - 03.2019

Skills

Benefits and payroll coordination

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Timeline

Payroll Officer (Chris21 / Kronos)

ISS Facility Services -Health / Education / PA
07.2019 - Current

No Degree - Termination / Redundancy Course

Ascender / TAPS
03.2019 - 03.2019

Payroll Analyst (Preceda)

Lendlease Group - Civil Engineering
06.2017 - 06.2019

Payroll Support Officer (SAP / Kronos)

USG Boral
12.2016 - 06.2017

Payroll Coordinator (SAP)

Luxottica Group - Retail
12.2014 - 09.2016

Payroll Officer (Preceda)

Domain Principal Group / Opal Aged Care
09.2013 - 01.2014

Payroll Administrator (SAP)

Transfield Services / BroadSpectrum
04.2013 - 09.2013

No Degree - Certificate IV in Human Resources

Faculty of Business And Computing
04.2010 - 04.2012

Associate of Applied Science - Architectural Drafting Technology

Sydney Institute of Technology
02.1994 - 11.1997
Dayamira (Daya) RodriguezPayroll Professional