Dayanand Dev

Border Clearing Officer Duties.

• Conducting detailed pre-flight research in support of potential visa application cases using different departmental systems such as ICSE, MAINFRAME, PRISMS, BRIS, and RefPro.
  
• Conduct secondary immigration clearance for incoming and outgoing passengers, including determining their immigration status, such as Australian citizens arriving without or on foreign passports, overstay, and breach of visa conditions. Advise on resident return visas for passengers traveling on emergency ICAO documents.
  
• Investigating passenger movements, such as G-Overrides and transit, using departmental systems such as ETAS and MAINFRAME.
  
• Risk assess passenger in order to grant, refuse, or cancel visas at the border in accordance with legislation and policy.
  
• Assess eligibility of non-citizens for visas, such as SPV, ETA, and Border Visa, to facilitate legitimate travel.
  
• Conduct and assist team in BCNC assessments to refuse or allow entries. Conduct and assist team in passengers' Bonafide assessments.
• Conduct interviews with visa applicants following standard operating procedures and legislative powers.
• Conducting visa cancellation of non-citizens using appropriate grounds, including non-citizen travellers who may pose an unacceptable risk to the community.
• Responding to primary line referrals.
  
• Conducting biometric assessments via BAMS.
  
• Analysing documents using DEPA techniques.
  
• Impound Australian Passport on behalf of DFAT.
  
• Infringe Airline for non-compliance.

Conducting Passenger Processing Arrival:

• Conducting Pre-Flight research using APP and NIS.
• Conducting research on ABF alerts using systems such as BRIS and NIS.
• Assess potential risks via behavior indicators and questioning techniques.
• Engage and provide direction to passengers.
• Conducting passenger processing at primary line via PACE.
• Confirming and actioning ABF alerts or Immigration referrals as per PACE procedural instruction.
• Writing detailed NIS reports and Notebook entries to support record-keeping requirements.

Conducting Passenger Processing Departure:

• Assisting passengers using smart gates.
• Passenger processing via PACE.
• Smart Gate Control duties.
• Processing refunds on goods using TRS.
• Provide direction and resolve general inquiries.

Back of Hall Duties:

• Marshalling duties such as directing passengers to appropriate direction.
• Questioning passengers and inquiring about goods of interest to ABF.
• Engage and respond to ABF alerts as per the required directive.
  
• Conducting baggage examination and recording BPS entries.
  
• Conducting examination to detect prohibited imports using technologies such as Ionscan, True Defender, and First Defender.
  
• Engage with team and contribute to decisions on appropriate actions, such as referral, seizure, testing, and detention of persons or goods.

· Manage accounts payable and receivable, ensuring timely and accurate billing and payments.

· Coordinate with accountant to ensure accurate financial reporting and compliance with tax regulations.

· Ensuring compliance with industry regulations including health and safety standards.

· Handle front desk inquiries, schedule appointments and provide customer services.

· Stocktaking and order inventory.

· Hire, train, supervise and provide feedback to staff to improve productivity.

· Address employee issues and conflicts promptly and effectively.

· Maintain strong relationships with customers via ensuring high standards of services.

· Promote business on social media and through loyalty programs.

· Analyzed sales data to identify retail trends and optimise sales strategies.

• Effectively and consistently performed security duties by monitoring and authorizing the entrance and departure of employees, visitors, and other persons
• Guarded against theft and maintained the security of the premises at all times
• Wrote reports on daily activities and irregularities, and reported on equipment or property damage, theft, and presence of unauthorized or unusual personalities and occurrences
• Contacted law enforcement and the fire department in case of emergency such as fire and the presence of unauthorized persons
• Responded to alarms and investigated disturbances
• Conducted patrols amongst visitors, patrons, and employees to preserve order and to protect property.

• Maintain accurate and up-to-date student records, including enrollment, attendance, and academic performance
• Provide administrative assistance to faculty, staff, and management as required
• Facilitate communication between teachers, parents, and students through emails, phone calls, and in-person interactions
• Organize class schedules, meetings, and appointments for teachers, students, and other stakeholders
• Maintain organized filing systems for important documents, forms, and reports
• Input data accurately into databases, spreadsheets, and other digital tools
• Draft and proofread correspondence, memos, and announcements for internal and external communication.

• Exhibited awareness of security protocols and regulations to maintain the safety and integrity of the centre
• Conducted regular patrols for industrial and commercial premises to prevent and detect signs of intrusion
• Ensured the security of doors, windows, and gates at all times
• Filled in reports and regular updates to keep up-to-date information on safety issues and risks.