Dayane Caroline De Avelar
Redcliffe,WA
Summary
Mental health practitioner with expertise in delivering counseling individuals and families with social, emotional and behaviour disorders.
Strong focus on collaboration and achieving positive outcomes, adaptable to changing client/ staff needs.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Medical Receptionist
WA Psychiatry& ADHD Clinic
07.2023 - Current
- Helped patients complete necessary medical forms and documentation.
- Maintained strict confidentiality of patient information, adhering to regulations and medical office policies.
- Facilitated patient education by distributing relevant health and wellness pamphlets.
- Provided compassionate customer service, creating a welcoming atmosphere for patients and their families.
- Developed strong relationships with patients, fostering loyalty and trust in the practice''s services.
- Assisted Psychiatry providers with administrative tasks
- Provided emergency response in crisis situations to diffuse tensions
Practice Manager
Kangaroo Point Medical Centre
06.2021 - 05.2023
- Facilitated workshops on stress management techniques, leading to improved patient work-life balance.
- Maintained detailed staff records to track progress and adjust progress plans as necessary.
- Fostered supportive environment, enabling staff to openly discuss their feelings and experiences.
- Designed and implemented prevention programs that addressed staff mental health needs.
- Facilitated communication between staff members, fostering a collaborative work environment that improved overall team performance.
- Evaluated practice workflows regularly to identify areas for improvement and implement necessary changes efficiently.
- Provided supervision and management to team of support personnel.
- Boosted staff morale by offering constructive feedback and specific direction.
- Enhanced staff productivity by providing comprehensive training programs and regular performance evaluations.
- Coordinated with healthcare providers to ensure that patient care plans were effectively implemented.
Psychoterapist
Self-employeed
03.2022 - 08.2022
- Established a safe and supportive environment for clients, fostering open communication and trust during psychotherapy sessions.
- Utilized mindfulness techniques during sessions to help clients develop greater self-awareness and coping skills for managing stressors.
- Used cognitive behavior therapy to assist clients in recognizing and redirecting poor habits.
- Adapted counseling techniques to best suit individual needs of each client.
- Developed personalized treatment plans to address each client''s specific needs, leading to improved mental health outcomes.
- Performed client assessments and developed treatment plans.
- Provided clients with recommendations to community resources.
- Conducted psychoeducational sessions for families, improving their understanding and support of patient's condition.
- Counseled individuals, groups or families to help understand problems, deal with crisis situations and develop realistic action plans.
In-Home Nanny
Harris Family
01.2021 - 05.2021
- Fostered a safe and stimulating environment for the children, implementing age-appropriate activities.
- Maintained open communication with parents to discuss progress, challenges, and goals for the children.
- Fostered a love of learning through interactive educational activities helping children develop curiosity and critical thinking skills.
- Collaborated with parents on establishing routines that fostered independence and self-discipline in children.
- Encouraged creativity through arts and crafts projects fostering fine motor skill development.
- Built positive and nurturing environments to support child social and emotional growth.
- Organized activities that enhanced children's physical, emotional and social well-being.
Psychotherapist
Self-employeed
01.2018 - 10.2019
- Built strong rapport with clients through active listening skills and empathic understanding of their experiences, fostering lasting therapeutic relationships.
- Compiled detailed client histories using intake forms, interviews and assessments to build complete picture for determining optimal therapeutic approaches.
- Offered perspective on effectiveness of treatments concerning conditions such as depression and anxiety.
- Offered specific advice to help clients work through educational or occupational issues.
- Evaluated patients' goals, as well as mental and practical conditions, to develop individualized courses of treatment.
- Administered, scored and interpreted psychosocial examinations for assessment of different patient markers.
Education
Diploma of Human Resources Management -
Australia Pacific College
Brisbane, QLD01.2022
Certificate IV - Human Resources
Australia Pacific College
Brisbane, QLD01.2021
Bachelor Degree - Psychology
Pontificia Universidade Catolica
Minas Gerais, Brazil01.2017
Skills
- Professional ethics
- Psychoeducation
- Building rapport
- Family/ Staff support
- Active listening and empathy
Certification
- Police Check
- NDIS Certificate 2020 - (Worker orientation module) E-learning
- Victoria Park Network Meeting MHPN Mental Health Professionals’ Network 2024 - Working with Suicidal Clients (2.25 hours)
- Emerging Minds 2024 - The impact of trauma on the child (2.5 hours)
- Emerging Minds 2024 Using Aboriginal cultural knowledge systems to strengthen families’ resilience (1 hour)
References
- Dr Tom Silva, 0421 109 525
- Chloe Iemma - Practice Manager, 0413 455 782
Timeline
Medical Receptionist
WA Psychiatry& ADHD Clinic
07.2023 - Current
Psychoterapist
Self-employeed
03.2022 - 08.2022
Practice Manager
Kangaroo Point Medical Centre
06.2021 - 05.2023
In-Home Nanny
Harris Family
01.2021 - 05.2021
Psychotherapist
Self-employeed
01.2018 - 10.2019
Diploma of Human Resources Management -
Australia Pacific College
Certificate IV - Human Resources
Australia Pacific College
Bachelor Degree - Psychology
Pontificia Universidade Catolica
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