Dayna Tate
Launching Place,VIC
Summary
Collaborative Senior Retail Associate with 8 years of experience facilitating unprecedented shopping experiences. Independent problem-solver with dedication to conflict resolution and customer satisfaction. Creative supervisor providing leadership and guidance in upholding robust Covid-19 protocol.
Overview
7
7
years of professional experience
Work History
Store Manager
Sugar Station
03.2019 - 09.2022
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed cash control, banking and store opening and closing procedures. Later in the role I took on the social media for the business
- Not to mention the handling of amazing sweets and lollies that needed constant merchandising and a certain level of upwelling to customers.
Duty Manager
Daiso
03.2018 - 08.2019
- Trained employees in essential job functions.
- Responded to customer concerns by providing friendly, knowledgeable support, and maintaining composure and professionalism.
- Oversaw inventory management, ordering supplies as needed to maintain adequate stock levels and minimize waste.
- Implemented innovative retail display techniques that improved product visibility and boosted store sales significantly.
Studio Manager
The Photo Studio Melbourne
02.2016 - 03.2018
- Coordinated daily studio operations, including scheduling, staff management and customer service.
- Pleasantly greeted customers and asked open-ended questions to better determine needs.
- Streamlined studio operations by implementing efficient scheduling and project management systems.
- Maintained studio equipment, including cameras, microphones and computers, to limit schedule disruptions.
Education
Advanced Diploma - Graphic Design
Tractor University
Melbourne, VIC2016
Advanced Diploma - Photography
Tractor University
Melbourne, VIC2016
Skills
- Customer Service
- Problem-Solving
- Customer Relations
- Multitasking and Organization
- Store Opening and Closing
- Outstanding communication skills
- Store Merchandising
- Cash Management
- Policies and Procedures
- Store displays
Timeline
Store Manager
Sugar Station
03.2019 - 09.2022
Duty Manager
Daiso
03.2018 - 08.2019
Studio Manager
The Photo Studio Melbourne
02.2016 - 03.2018
Advanced Diploma - Graphic Design
Tractor University
Advanced Diploma - Photography
Tractor University
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