Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Hi, I’m

Daynah Campbell

Sippy Downs,QLD
Daynah Campbell

Summary

Motivated retail sales professional with a proven record of boosting sales and customer loyalty through individualized service. Resourceful individual skillful in learning customer needs, directing to desirable merchandise and upselling to meet sales quotas. Committed to strengthening customer experiences with positivity and professionalism when answering requests and processing sales. Hardworking Student offering part-time work experience and extensive knowledge of core subject matter. Meticulous and detail-oriented with excellent observational, organizational and communication skills.

Overview

5
years of professional experience
6
Certification

Work History

Kmart Australia

Part-time Retail Assistant
01.2019 - Current

Job overview

  • Customer service, determining and providing upon customer needs
  • Store Shopkeeping and Visual Merchandising
  • Maintaining store appearance through cleaning and reorganizing store sections
  • Answering customer calls and relaying accurate information while ensuring to cater to the customer’s needs
  • Complete all tasks and special assignments with efficiency and a quality driven approach
  • Assisting customers on the store floor, at self-serve checkouts and manned checkouts.

Education

University of The Sunshine Coast

Bachelor of Business from International Business/Tourism, Leisure & Event Management
11.2024

Chancellor State College
Sippy Downs, QLD

High School Diploma
11.2020

University Overview

  • Completed Vocational Education and Training (VET) in:

Certificate II in Business

Certificate III in Business

Diploma in Business

Certificate I IDMT

Certificate II in Skills for Work & Vocational Pathways

Certificate II in Tourism

Skills

  • Customer Service
  • Retail Transactions Processing
  • Complaint Handling
  • POS System Operation
  • Product Merchandising
  • Customer Assistance
  • Computer literacy
  • Sales target achievement
  • Telephone Skills

Certification

  • Certificate II in Business
  • Certificate III in Business
  • Diploma in Business
  • Certificate I IDMT
  • Certificate II in Skills for Work & Vocational Pathways
  • Certificate II in Tourism
  • Responsible Service of Alcohol

References

  • Ashley Stanley, Department Manager – Kmart Australia, 0482 859 208
  • Susan Peter, Certificate II Tourism Lecturer, 0497 093 875

Timeline

Part-time Retail Assistant

Kmart Australia
01.2019 - Current

University of The Sunshine Coast

Bachelor of Business from International Business/Tourism, Leisure & Event Management

Chancellor State College

High School Diploma
Daynah Campbell