Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Amila Samaraweera

Amila Samaraweera

Craigieburn

Summary

Results-oriented professional with a strong background in Sales Analytics and Sales Support, offering more than a decade of experience in driving data-driven insights and providing exceptional support to sales teams. Proficient in utilizing analytical tools and techniques to extract valuable information, identify trends, and optimize sales strategies. Demonstrated expertise in generating accurate sales reports, forecasting sales projections, and conducting in-depth market analysis to facilitate informed decision-making. Adept at developing and implementing sales processes, systems, and tools to enhance operational efficiency and maximize revenue growth.

Overview

14
14
years of professional experience

Work History

Process Coordinator

SIR Australia Pty Ltd
04.2022 - Current
  • Ensured compliance with industry regulations by closely monitoring all aspects of the production process and implementing necessary changes as required.
  • Coordinated inventory management, logistics, and communication between departments for efficient movement of goods.
  • Reviewed and analyzed warehouse processes to improve efficiency and productivity.
  • Maintained standard operating procedures for warehouse activities, ensuring compliance and consistency.
  • Oversaw quality control procedures and adhered to safety regulations within the warehouse environment.
  • Collaborated with personnel to address operational challenges and foster a collaborative work environment.

Freelance Shopify Developer

03.2020 - 01.2022
  • Assisted clients in setting up and configuring Shopify stores, customizing settings, and resolving technical issues.
  • Implemented e-commerce features such as product catalogs, inventory management, and order processing.
  • Collaborated with clients to understand business goals and provided regular updates on project progress.

Specialist - Sales Analytics

Dialog Axiata PLC
02.2010 - 12.2019
  • Improved team productivity with regular communication and progress updates, fostering a collaborative work environment.
  • Entered data, generated reports, and produced tracking documents.
  • Enhanced operational workflows by maintaining well-organized documentation systems and updating records accurately as needed.
  • Managed project timelines for successful completion, ensuring milestones were met and deadlines were adhered to.
  • Ensure top-quality customer support in all areas across all product lines and segments.
  • Manage sensitive matters and information regarding peculiar issues within the area.
  • Collaborate with marketing department personnel to optimize strategic initiatives.

Education

Bachelor of Science - Computer Science

London Metropolitan University
12.2018

Post Graduate Dip. Marketing -

Sri Lanka Institute of Marketing
01.2017

Certificate: Advanced Multimedia Web Design And Development Tec -

University Of Colombo - Sri Lanka

Certificate: Java Application Development -

University Of Colombo - Sri Lanka

Skills

  • Data analytics
  • Data gathering and evaluation
  • Data entry specialist
  • Reporting skills
  • Administrative Support
  • Back-office operations
  • Cash Handling
  • Point-of-sale operations
  • Computer proficiency
  • Forecasting ability
  • Order management
  • Account management

Languages

English (Fluent)
Sinhala (Native)

Timeline

Process Coordinator

SIR Australia Pty Ltd
04.2022 - Current

Freelance Shopify Developer

03.2020 - 01.2022

Specialist - Sales Analytics

Dialog Axiata PLC
02.2010 - 12.2019

Bachelor of Science - Computer Science

London Metropolitan University

Post Graduate Dip. Marketing -

Sri Lanka Institute of Marketing

Certificate: Advanced Multimedia Web Design And Development Tec -

University Of Colombo - Sri Lanka

Certificate: Java Application Development -

University Of Colombo - Sri Lanka

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Amila Samaraweera