Sisilia Taufui
Campsie,NSW
Summary
Diligent and committed team player with a recent Master’s degree in Social Work, specializing in children and family evaluation and interventions. Possesses excellent client assessment skills and a strong background in social work. Passionate for improving the well-being of families through compassionate and effective social work practices.
Overview
13
13
years of professional experience
Work History
Housing Officer
Department Community Justice
06.2023 - 12.2023
- Maintained detailed records of tenant information, work orders, and inspection reports for easy access.
- Enhanced community relations by organizing events and fostering open communication between residents and management.
- Partnered with local organizations to expand access to social and community services.
- Working with diverse clients
- Using HOMES tools and procedures
- Thrive training completed.
Mental Health Facilitator
Matavia Pacific Cultural Arts
01.2023 - 06.2023
- Built rapport with diverse groups of stakeholders by demonstrating empathy, active listening skills, and cultural competence during facilitated sessions.
- Fostered an inclusive learning environment by addressing diverse needs and adapting facilitation techniques as needed.
- Delivered high-quality training sessions, ensuring participants developed a thorough understanding of the subject matter.
- Enhanced program effectiveness by collaborating with colleagues to review and revise curriculum content regularly.
Facilitator
BYSA, Blacktown Youth Services Association
01.2023 - 06.2023
- Creating a safe space for youth in out-of-home care
- Identified areas in need of improvement and implemented solutions.
- Built rapport with diverse groups of stakeholders by demonstrating empathy, active listening skills, and cultural competence during facilitated sessions.
- Promoted continuous learning within the organization by sharing best practices and lessons learned from various facilitation experiences.
Volunteer
University of Western Sydney
01.2020 - 01.2021
- Assisting new student to adapt to university life
- Meeting with new students weekly
- Tending to students with advice in solving issues
- Building teamwork and communication skills with groups of new students.
Volunteer
Mission Australia
01.2019 - 01.2019
- Provide excellent service and attention to customers
- Organizing and cleaning equipment
- Assisting with youth events
- Volunteering in seasonal community events.
Volunteer
Hurlstone Park Uniting Church
01.2012 - Current
- Food preparation for services and fundraisers
- Cleaning church beforehand and after services
- Leading consistent religious programs.
- Mentored new volunteers, fostering a supportive and inclusive team environment.
- Maintained up-to-date knowledge of industry best practices by attending conferences and training sessions relevant to the organization's mission.
Admin and General Hand
Toll Warehouse
01.2022 - 01.2024
- General hand & customer service
- Working in a multicultural and diverse team
- Accuracy using Excel
- Consistently met or exceeded daily production quotas through diligent work ethic and attention to detail.
- Fostered a positive working environment by consistently demonstrating professionalism, respect, and collaboration with team members.
- Leading the team in warehouse task
- Sending emails & contributing to group discussions
- Maintained a clean and organized workspace, ensuring compliance with safety regulations and reducing accidents.
- Used hand tools skillfully to complete tasks accurately and efficiently, minimizing material waste and rework.
Education
Master of Social Work (Qualifying) -
Western Sydney University
01.2024
Bachelor of Criminal and Community Justice -
Western Sydney University
04.2022
Graduate Higher school certificate -
Canterbury Girls High School
11.2017
Skills
- Organized and Efficient
- Attention to Detail
- Strong communication skills
- Prioritize and delegate tasks to improve efficiency in productivity
- Positive Attitude
- Teamwork and Collaboration
- Cross-cultural understanding
- Adaptability and Dependability
References
- Moera Tufunga, Western Sydney University Mental Health and Wellbeing supervisor, 0431476127
- Salome Moala, Uniting church Youth leader, 0421910731
- Ariiena Ponini, Toll warehouse admin team leader, 0418296592
Languages
English
Native or Bilingual
Tonga
Full Professional
Timeline
Housing Officer
Department Community Justice
06.2023 - 12.2023
Mental Health Facilitator
Matavia Pacific Cultural Arts
01.2023 - 06.2023
Facilitator
BYSA, Blacktown Youth Services Association
01.2023 - 06.2023
Admin and General Hand
Toll Warehouse
01.2022 - 01.2024
Volunteer
University of Western Sydney
01.2020 - 01.2021
Volunteer
Mission Australia
01.2019 - 01.2019
Volunteer
Hurlstone Park Uniting Church
01.2012 - Current
Master of Social Work (Qualifying) -
Western Sydney University
Bachelor of Criminal and Community Justice -
Western Sydney University
Graduate Higher school certificate -
Canterbury Girls High School
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