MD FIROZ ALI
Perth,WA
Summary
Dynamic professional with a proven track record in electrical installations and a knack for enhancing team productivity, notably at Sahil & Brothers. Skilled in project management and customer service, I excel in driving sales growth and operational efficiency. Leveraging analytical thinking and electrical wiring expertise, I consistently exceed project specifications and client expectations.
Overview
2
2
years of professional experience
Work History
Electrician
Sahil & Brothers
Dhaka, Bangladesh
05.2024 - 01.2025
- Performed electrical installations, maintenance and repairs of electrical systems, wiring, fixtures and components.
- Selected equipment and fixtures to draft wiring layouts and develop plans for installation according to project specifications.
- Tested continuity of circuits with testing devices such as ohmmeters, voltmeters and ammeters.
- Coordinated and executed installation of electrical wiring and fixtures according to job specifications and local codes.
- Supervised apprentices and assessed completed tasks, offering guidance and encouragement.
- Led teams and delegated tasks to install, maintain, or repair electrical systems and wiring.
Supervisor
Daraz
Dhaka, Bangladesh
04.2024 - 08.2024
- Developed strategies to improve team performance and productivity.
- Provided guidance and direction to subordinates regarding job duties and responsibilities.
- Identified needs of customers promptly and efficiently.
- Facilitated training sessions for new employees on company policies and procedures.
- Maintained positive working relationship with fellow staff and management.
- Maintained accurate records of employee performance, attendance, leave requests, and disciplinary actions.
- Trained new employees on company policies and procedures.
Salesperson
Khan Computers
Bogra, Bangladesh
08.2023 - 03.2024
- Provided every customer with comprehensive assistance upon entering store through merchandise selection and completion of purchases.
- Developed and maintained relationships with new and existing clients to increase sales revenue.
- Listened to customer needs to identify and recommend best products and services.
- Analyzed customer feedback to identify areas of improvement in product offerings.
- Participated in trade shows and sales events to promote products.
- Assisted customers in selecting appropriate products or services for their needs.
- Acquired new customers and identified unique needs to deliver relevant products.
Food Server
KFC
Bogura, Bangladesh
02.2023 - 06.2023
- Ensured that all restaurant safety guidelines were followed at all times.
- Collaborated with management to host special events and caterings, ensuring guest satisfaction.
- Brought food and beverages to the table in a timely manner.
- Served food and beverages to patrons and confirmed complete orders.
- Took food and beverage orders accurately, ensuring special dietary needs were met.
- Prepared checks, itemizing total meal costs and taxes.
- Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
- Greeted guests promptly and provided menus while explaining daily specials.
- Promoted additional menu items or specialty drinks through suggestive selling techniques.
Education
Bachelor in Information Technology -
Murdoch University
Perth, WA02-2025
Higher Secondery -
Govt. Shah Sultan College, Bogra
Bangladesh11-2023
Secondery School Certificate - Science
Police Lines School & College, Bogura
Bangladesh12-2021
Skills
- Electrical installation
- Electrical wiring
- Electrical repairs
- Hardware installations
- Customer service
- Team collaboration
- Project management
- MS office proficient
- Communication skills
- Sales management
- Analytical thinking
- Negotiation
- Up-selling
- Sales strategy development
- Needs analysis
- Analytical thinking
- Negotiation
- Up-selling
- Sales strategy development
- Needs analysis
- Problem solving
- Hardware and software updates
- Hardware and software installation
Affiliations
- I do gardening in my free time.
- I like to have fun by traveling.
- I love kids.
Languages
English
Full Professional
Bengali
Native/ Bilingual
Urdu
Professional
Hindi
Full Professional
References
References available upon request.
Timeline
Electrician
Sahil & Brothers
05.2024 - 01.2025
Supervisor
Daraz
04.2024 - 08.2024
Salesperson
Khan Computers
08.2023 - 03.2024
Food Server
KFC
02.2023 - 06.2023
Bachelor in Information Technology -
Murdoch University
Higher Secondery -
Govt. Shah Sultan College, Bogra
Secondery School Certificate - Science
Police Lines School & College, Bogura
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