Joshua Morrison
Brisbane,QLD
Summary
Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Assistant Manager
Red Rooster Restaurant
10.2024 - Current
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Shift Supervisor
Red Rooster Restaurant
04.2019 - 10.2024
- Trained new employees and delegated daily tasks and responsibilities.
- Completed store opening and closing procedures and balanced tills.
- Managed cash handling procedures, maintaining accuracy in financial transactions and minimizing discrepancies in daily reconciliations.
- Responded to and resolved customer questions and concerns.
Shift Supervisor
Red Rooster Restaurant
05.2018 - 04.2019
Crew Member Trainer
Red Rooster Restaurant
03.2017 - 05.2018
- Trained other employees in customer service, food safety, and performance requirements.
- Mentored new hires, helping them acclimate to the company culture quickly and efficiently.
- Set positive example for team members by providing high-quality, efficient service.
- Improved customer satisfaction rates through consistent monitoring and coaching of crew members.
Crew Member
Hungry Jacks
09.2015 - 05.2016
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Kept food preparation area, equipment, and utensils clean and sanitary.
Education
Bachelor of Information Technology - IT Network Security
Central Queensland University
Brisbane2027
Skills
- Money Handling
- Customer Relations
- Team motivation
- Product and service knowledge
- Staff Training and Development
- Task Delegation
- Employee Scheduling
- Recruiting and interviewing
- Compliance understanding
Certification
- First Aid Certification
- CPR Certification
Timeline
Assistant Manager
Red Rooster Restaurant
10.2024 - Current
Shift Supervisor
Red Rooster Restaurant
04.2019 - 10.2024
Shift Supervisor
Red Rooster Restaurant
05.2018 - 04.2019
Crew Member Trainer
Red Rooster Restaurant
03.2017 - 05.2018
Crew Member
Hungry Jacks
09.2015 - 05.2016
Bachelor of Information Technology - IT Network Security
Central Queensland University
- First Aid Certification
- CPR Certification
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