Dhiraj Dhakal

• As a dedicated Team Member at Coles, I bring a unique blend of leadership, teamwork, and hardworking skills to ensure the success of our store and the satisfaction of our customers. With a passion for delivering exceptional service and a commitment to excellence, I thrive in a fast-paced retail environment where every day presents new challenges and opportunities to make a positive impact.

Key Responsibilities include:

• I lead by example, demonstrating integrity, reliability, and a strong work ethic in everything I do. Whether it's assisting customers, organizing merchandise, or supporting my colleagues, I take initiative and inspire others to do the same, fostering a culture of accountability and achievement within our team.
• I excel in a team environment, leveraging my communication and interpersonal skills to build strong relationships with my colleagues. By actively listening, sharing knowledge, and offering support, I contribute to a collaborative and inclusive workplace where everyone feels valued and empowered to succeed.
• I thrive in a dynamic and ever-changing retail environment, where flexibility and adaptability are essential. Whether it's adapting to new procedures, responding to unexpected challenges, or multitasking to manage competing priorities.
• I take pride in my work and strive for excellence in everything I do. From maintaining cleanliness and organization on the sales floor to ensuring accurate handling. I approach each task with diligence, attention to detail, and a commitment to delivering results.

• As a Volunteer IT Specialist at Astha Foundation, I played a crucial role in supporting the mission by providing technical expertise and assistance in managing the IT infrastructure and systems. I worked closely with my team to ensure the smooth operation of IT resources, troubleshoot technical issues, and contribute to the implementation of IT solutions.

These included:

• Maintaining and managing the organization's IT infrastructure, including computers, servers, networks, and other hardware. Tasks included setting up new equipment, troubleshooting issues, and ensuring that all systems were running smoothly.
• I Provided technical support to teachers within the organization. This involved helping with software installations, troubleshooting computer problems, assisting with email or network issues, and providing general IT assistance as needed
• Assisting with the management and organization of data within the organization. This involved helping to set up databases, ensuring data security and integrity and general files.
• Developing training materials and providing training sessions for staff and volunteers on IT-related topics. This include training on software applications, best practices for using IT systems, and security protocols. Additionally, maintaining documentation and manuals for IT systems and procedures was an important part of the role.
• I Assisted with IT-related projects within the organization. This involved planning and implementing new IT initiatives, such as upgrading systems, implementing new software, and improving IT processes.
• I Helped to ensure the security of the organization's IT systems and data. This involved implementing security measures, educating staff and volunteers about cybersecurity practises to save files and data correctly.

• Extensive experience in Italian cuisine, with a focus on pizza-making and traditional Italian cooking methods.
• A deep understanding of Italian culinary traditions, ingredients, and flavor profiles.
• Proven leadership skills and the ability to inspire and motivate a culinary team.
• Creative flair and innovation in menu development, coupled with a dedication to culinary excellence.
• Strong communication skills and a passion for delivering exceptional customer service.

• Developed a website using HTML/CSS
• Key responsibilities include: Writing well designed and an efficient code by using the best software development practices, creating website layout by using standard HTML practices
• Achievements: Achieved a good background on Web Development.