Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Deaa Alrahal

customer service
Thomastown,Vic

Summary

Results-driven Waitress with 4 years of service experience supporting daily operations of dining room and kitchen areas. Skillful in setting up food stations, accurately recording orders and assisting guests in making menu choices. Reliable, customer service-driven team player. Communicative section waiter dedicated to providing elevated service and providing unforgettable guest experiences. Creative floor leader offering experience providing service to large numbers of dinner guests at popular, fast-casual restaurants. Detailed organizer of service operations with versatility in stressful circumstances.

Overview

5
5
years of professional experience

Work History

Senior Waiter

zipd agency
Melbourne, Vic
09.2022 - 02.2024
  • worked at varied events and hotels as casual employee such as the:
  • (Formula 1 races, Melbourne horse cup,Sofitel hotel,hyatt place, and many other concerts and restaurants.
  • Provided excellent customer service to ensure repeat customers.
  • Took orders from patrons accurately and efficiently.
  • Brought food and beverages to tables in a timely manner.
  • Cleared plates from tables after meals were finished or at request of guests.
  • Prepared drinks for customers according to recipes provided by management.

Head Waiter

AOIA greek resturant
Amman, Jordan
02.2021 - 04.2022
  • Brought wine selections to tables with appropriate glasses and poured for customers.
  • Garnished dishes and beverages to serve visually appealing menu items.
  • Took reservations and to-go orders to streamline process for both customer and restaurant.
  • Prepared checks, itemizing total meal costs and taxes.

Second Chef

Dahab(gold) resturant
Amman, Jordan
05.2019 - 01.2021
  • Planned and prepared meals according to restaurant recipes, standards, and customer preferences.
  • Monitored food preparation methods, portion sizes, and garnishing and presentation of food in order to ensure that food is prepared in a timely manner and presented correctly.
  • Maintained accurate inventory of supplies and equipment needed for daily operations.
  • Assisted the Head Chef in developing new recipes and menu items to keep up with current trends.

Education

High School Diploma -

RMIT
Melbourne, VIC
02-2024

Skills

  • Buffet setup and takedown
  • Food safety understanding
  • Customer Service Management
  • Event Planning
  • Special dietary requirements

Languages

English
Full Professional
Arabic
Native/ Bilingual
Japanese
Limited
German
Elementary

Timeline

Senior Waiter

zipd agency
09.2022 - 02.2024

Head Waiter

AOIA greek resturant
02.2021 - 04.2022

Second Chef

Dahab(gold) resturant
05.2019 - 01.2021

High School Diploma -

RMIT
Deaa Alrahalcustomer service