Deacon Lyon
Paraburdoo,WA
Summary
Highly organized and reliable team player with a positive attitude and plenty of energy. Eager to learn and passionate about hard work, I'm on the lookout for an entry-level mining position where I can bring my dedication and positive outlook to the table and be a valuable part of the team.
Overview
5
5
years of professional experience
1
1
Certification
Work History
ADVANCED Ramp Services Operator
North West Aviation Services (NWAS)
02.2023 - Current
- Enhanced ramp safety by conducting thorough pre-flight inspections and identifying potential hazards.
- Reduced aircraft turnaround time through efficient loading and unloading of baggage and cargo.
- Managed the safe movement of aircraft within the ramp area by guiding pilots using established visual signals.
- Safely operated various types of equipment such as conveyor belts, push-back tractors and tugs.
- Maintained a clean and organized ramp area, contributing to operational efficiency and safety standards.
- Assisted in training new Ramp Operators, fostering a collaborative work environment and promoting teamwork.
- Ensured proper placement of chocks, cones, and other essential equipment for aircraft safety during servicing.
- Increased team productivity through clear communication with colleagues regarding task assignments and priorities.
- Operated various ground support equipment safely, adhering to established guidelines and protocols at all times.
- Completed required documentation accurately after each flight operation, maintaining thorough records for regulatory compliance purposes.
- Participated in ongoing training programs to stay current on industry best practices and enhance personal skillset.
- Facilitated smooth transitions between different shifts by providing concise handover information regarding outstanding tasks or operational updates.
- Maintained a safe working environment by enforcing strict adherence to safety guidelines and protocols.
- Collaborated with team members to ensure seamless coordination of tasks and efficient completion of projects.
- Assisted in training new operators, sharing knowledge of best practices and promoting a culture of teamwork amongst peers.
- Consistently met or exceeded performance targets while maintaining strict adherence to health, safety, and environmental regulations.
- Worked outside in all weather conditions.
Mobile Plant Operator
Workpac
09.2022 - 01.2023
- Ensured safe working environment by enforcing strict adherence to safety protocols and guidelines.
- Demonstrated adaptability in responding to unforeseen challenges, implementing creative problem-solving strategies to minimize disruptions to operations.
- Followed plant safety procedures, rules, and regulations.
- Knowledgeable of machine maintenance in order to troubleshoot effectively.
- Handled preventive and corrective maintenance to maintain proper equipment safety and functionality.
- Operated specialized tools, instruments, and equipment for tests and maintenance.
Airport Ramp Operator
North West Aviation Service (NWAS)
12.2021 - 11.2022
- Enhanced ramp safety by conducting thorough pre-flight inspections and identifying potential hazards.
- Reduced aircraft turnaround time through efficient loading and unloading of baggage and cargo.
- Maintained a clean and organized ramp area, contributing to operational efficiency and safety standards.
- Streamlined communication with control tower to ensure accurate flight information for departing and arriving flights.
- Assisted in training new Ramp Operators, fostering a collaborative work environment and promoting teamwork.
- Ensured proper placement of chocks, cones, and other essential equipment for aircraft safety during servicing.
- Increased team productivity through clear communication with colleagues regarding task assignments and priorities.
- Participated in ongoing training programs to stay current on industry best practices and enhance personal skillset.
- Supported airline customer service initiatives by promptly responding to inquiries from passengers or crew members about baggage handling processes.
Coles Customer Service
Coles Express
08.2021 - 12.2021
- Enhanced customer satisfaction by promptly addressing inquiries and resolving issues.
- Streamlined service processes for increased efficiency and improved response times.
- Managed high call volume with exceptional professionalism and attention to detail.
- Collaborated with team members to ensure seamless customer service experiences.
- Maintained accurate records of customer interactions, transactions, and feedback.
- Developed strong working relationships with colleagues to foster a positive work environment.
- Resolved customer complaints with empathy, resulting in improved satisfaction ratings.
- Enhanced customer experiences by providing timely and accurate information on products and services.
- Developed rapport with customers through active listening and tailored assistance, fostering loyalty.
- Collaborated with team members to improve overall response times and service quality.
Fire Hose Technician
Work Power
07.2020 - 06.2021
- Improved hose assembly efficiency by implementing streamlined processes and adhering to strict quality control measures.
- Provided exceptional customer service by accurately diagnosing and resolving complex hose and fitting issues.
- Increased productivity by maintaining a clean, organized workspace and ensuring all tools were in proper working order.
- Conducted thorough inspections of hoses, ensuring they met or exceeded industry standards for safety and performance.
- Enhanced team collaboration through effective communication and problem-solving skills during high-pressure situations.
- Reduced downtime by quickly identifying faulty equipment and completing necessary repairs or replacements promptly.
- Managed inventory levels, placing timely orders for replacement parts to maintain optimal stock levels for efficient operations.
SERVER
The Local Shack
06.2019 - 01.2020
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maximized table turnover rate by efficiently managing reservations and seating arrangements.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Education
Student mentor program focused on helping students. This includes helping students deal with problems at school or in their home life; this in turn has helped students with their schooling. -
MENTOR MATE
HALLS HEAD COLLEGE
Mandurah, WA01.2019
Senior First Aid Certificate -
CBD COLLEGE PERTH
01.2019
RSA -
EXPRESS ONLINE TRAINING
Perth, WA01.2019
Skills
- Punctual
- Reliable
- Communication
- Patience
- Adaptable
- Takes direction well
- Trustworthy
- Honest
- Accountable
- Hardworking
- Time management
- Teamwork
- Able mentor
- Supportive
- Willingness to Learn
- Teachable
- Loyal
- Flexible
- Responsible
- Integrity
References
- Christian Gibson, Airport Supervisor (NWAS), 0419 121 905
- Reece Gordon, Airport Training Supervisor (NWAS), 0472 688 865
Certification
- Rio Inducted
- Dangerous Goods
- Freight Management
- Airside Driver Authority
- Airport Marshalling Certfication
- Heavy Ridged license
Timeline
ADVANCED Ramp Services Operator
North West Aviation Services (NWAS)
02.2023 - Current
Mobile Plant Operator
Workpac
09.2022 - 01.2023
Airport Ramp Operator
North West Aviation Service (NWAS)
12.2021 - 11.2022
Coles Customer Service
Coles Express
08.2021 - 12.2021
Fire Hose Technician
Work Power
07.2020 - 06.2021
SERVER
The Local Shack
06.2019 - 01.2020
Student mentor program focused on helping students. This includes helping students deal with problems at school or in their home life; this in turn has helped students with their schooling. -
MENTOR MATE
HALLS HEAD COLLEGE
Senior First Aid Certificate -
CBD COLLEGE PERTH
RSA -
EXPRESS ONLINE TRAINING
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