Summary
Overview
Work History
Education
Skills
Timeline
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Dean Alexander

Traralgon,VIC

Summary

Proven Sales Executive at Techtronic Industries, adept in relationship management and CRM proficiency, drove significant revenue growth and expanded market share. Leveraged technical understanding and teamwork to mentor peers and forge strong client relationships, ensuring achievement of ambitious sales targets through strategic account development and data-driven decisions.

Sales professional equipped with robust background in fostering client relationships and achieving sales targets. Known for strong focus on teamwork and delivering results. Adaptable to changing market conditions and skilled in persuasive communication and strategic planning.

Overview

11
11
years of professional experience

Work History

Sales Representative

Sydney Tools
08.2024 - Current
  • Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
  • Generated additional sales opportunities with upselling and cross-selling techniques.
  • Expanded customer base through cold calling, networking, and relationship building.
  • Increased sales revenue by identifying and targeting high-potential accounts.
  • Maintained up-to-date knowledge of industry trends for informed decision-making during client interactions.
  • Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.

Sales Executive - Key Accounts

Techtronic Industries
03.2014 - 08.2024
  • 2018 TTI Excellence award recipient and Area Sales Manager of the year.
  • Participated in ongoing professional development activities to stay current on industry trends, emerging technologies, and competitor offerings.
  • Conducted regular check-ins with key accounts to discuss progress towards goals, address concerns, troubleshoot issues, and explore new opportunities for collaboration.
  • Organized successful trade show exhibits and networking events to promote company offerings and establish connections with potential clients.
  • Mentored junior sales team members by sharing best practices and providing guidance on effective key account management techniques.
  • Increased sales by building strong relationships with key accounts and understanding their unique needs.
  • Assisted in the onboarding process for new clients, ensuring a smooth transition and setting the stage for long-lasting partnerships.
  • Presented professional image consistent with company's brand values.
  • Kept detailed records of daily activities through online customer database.
  • Attended monthly sales meetings and quarterly sales trainings.
  • Monitored service after sale and implemented quick and effective problem resolutions.

Education

High School Diploma -

Fitness Institute of Australia
Melbourne
01-1997

High School Diploma -

Moorabbin Tech
12.1991

Skills

  • Technical understanding
  • Relationship Management
  • CRM proficiency
  • Account development
  • Client Relationship Building
  • Data-driven decision-making
  • Key Account Management
  • Sales tactics
  • Territory Management
  • Teamwork and Collaboration
  • Interpersonal communication skills
  • Customer relationship building

Timeline

Sales Representative

Sydney Tools
08.2024 - Current

Sales Executive - Key Accounts

Techtronic Industries
03.2014 - 08.2024

High School Diploma -

Moorabbin Tech

High School Diploma -

Fitness Institute of Australia

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Dean Alexander