Summary
Overview
Work History
Education
Skills
Timeline
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Dean Baxter

Docklands

Summary


Professional with strong foundation in retail management, skilled in driving sales, optimizing operations, and enhancing customer experiences. Demonstrates leadership through effective team collaboration, consistently meeting and surpassing business goals. Adaptable to evolving retail environments, excelling in inventory control, staff training, and strategic planning. Renowned for reliability and results-focused approach.

Overview

25
25
years of professional experience

Work History

Retail Manager

Peter Jackson
01.2018 - 03.2025
  • Oversaw store operations, including opening and closing procedures, cash management, and safety compliance.
  • Enhanced store appearance by maintaining cleanliness standards and visually appealing displays that showcased products effectively.
  • Implemented daily operating procedures to keep store clean, adequately stocked, and well-organized.
  • Managed inventory control, ensuring optimal stock levels for in-demand products and reducing excess merchandise.
  • Exhibited excellent people skills during interaction with employees and customers.
  • Improved customer satisfaction through proactive engagement, attentive service, and efficient problem resolution.

Co-Owner

Highbury
08.2007 - 01.2015
  • Managed day-to-day operations efficiently, ensuring smooth workflow and timely completion of tasks.
  • Collaborated with co-owner on strategic planning initiatives for long-term business success.
  • Improved customer satisfaction ratings by consistently delivering high-quality products and services.
  • Oversaw financial management tasks, including budgeting, forecasting, and cash flow optimization.
  • Established foundational processes for business operations.
  • Active participant in selecting stock for womenswear, homewares and jewellery stores

Flight Attendant

Qantas
04.2000 - 10.2008
  • Demonstrated flexibility and adaptability amidst schedule changes, delays, or challenging situations while maintaining a positive attitude.
  • Maintained a safe cabin environment by conducting pre-flight safety checks and adhering to FAA regulations.
  • Handled medical emergencies calmly and competently following established protocols while liaising with the cockpit crew as needed.
  • Enhanced passenger satisfaction by providing exceptional in-flight service and addressing individual needs.
  • Promoted brand reputation by exhibiting professionalism, friendliness, and attentiveness in every interaction with customers.
  • Collaborated with fellow crew members to deliver a seamless travel experience for passengers on domestic and international flights.

Education

Ballet

Australian Ballet School
Melbourne

Scotts College
Sydney, NSW

Skills

  • Customer service
  • Cash management
  • Store operations
  • Inventory control
  • Visual merchandising
  • Complaint resolution
  • Staff management

Timeline

Retail Manager

Peter Jackson
01.2018 - 03.2025

Co-Owner

Highbury
08.2007 - 01.2015

Flight Attendant

Qantas
04.2000 - 10.2008

Scotts College

Ballet

Australian Ballet School

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Dean Baxter