Summary
Overview
Work History
Education
Skills
Timeline
Generic

Dean Chambers

Morningside,QLD

Summary

Talented Merchandising Manager offering over 15 years of background in wholesale flowers, well-versed in relationships, controlling orders, planning and merchandising displays. Passionate in collaborating with stores, local and national teams to create and deploy successful merchandising strategies for everyday, seasonal and promotional needs.

Overview

15
15
years of professional experience

Work History

State Account Manager

Lynch Flowers/ Pine Valley Flowers
09.2018 - 04.2022

Brief

• Responsible for managing a high-performance Sales Team, developing a State business plan; covering

sales, revenue, and expense controls, meeting agreed targets, & promoting the organisations presence in

your State

• Responsible for obtaining profitable results and targets through the Sales Team by developing the team

through motivation, counselling, skills and product knowledge development

• Drive the sales team to pre-order effectively by reviewing the scan sales by stores and trend reports

• Represent and grow the business by establishing and maintaining strong customer relationships

• Lead, train, coach and mentor the Area Managers & Merchandising staff within the Field Team

• Maintain a safe workplace and report any injuries, incidents or hazards

• Manage the sales administration function, operational performance reporting, streamlining processes and

systems wherever possible, and advising Senior Management on maximising business relationships

Merchandise Manager

Pine Valley Flowers
06.2009 - 09.2018
  • Boosted sales performance by effectively managing merchandise assortments and inventory levels.
  • Motivated and mentored merchandise team to achieve high performance and job satisfaction.
  • Enhanced visual presentation of products, driving customer engagement and boosting sales conversion rates.
  • Monitored inventory levels and made necessary adjustments to maximize sales and profits.
  • Reviewed customer feedback to identify trends and improve product selection.
  • Completed efficient store resets to prepare store for special promotions and seasonal updates.
  • Maintained updated product knowledge to successfully educate and advise customers.
  • Designed displays to deliver interactive, engaging, and memorable store experiences for shoppers.
  • Bult positive relationships with vendors for consistent and reliable supply of products.

Area Manager

Pine Valley Flowers
05.2007 - 06.2009
  • Managed daily operations for optimal performance, ensuring timely completion of tasks and projects.
  • Conducted regular performance evaluations to identify areas for improvement and develop action plans for growth.
  • Dedicated to expanding client bases by building lasting relationships.
  • Developed sales strategy based on research of consumer buying trends and market conditions.
  • Optimized in-store merchandising and monitored inventory availability to increase sales.
  • Built positive and productive relationships with store and field leadership.

Education

No Degree - Retail Management Certificate 2 & 3

Tafe Queensland
Brisbane, QLD
09.2000

Skills

  • Extensive knowledge of Woolworth's Warehouse and Sale or Return models
  • Floral Product Knowledge
  • Vendor Relations
  • Merchandise planning

Timeline

State Account Manager

Lynch Flowers/ Pine Valley Flowers
09.2018 - 04.2022

Merchandise Manager

Pine Valley Flowers
06.2009 - 09.2018

Area Manager

Pine Valley Flowers
05.2007 - 06.2009

No Degree - Retail Management Certificate 2 & 3

Tafe Queensland
Dean Chambers