Dean Leech-Hines
Kwinana,WA
Summary
Hard-working Supervisor with exceptional experience leading teams, delivering results and exceeding expectations. Creative and motivated leader adept at utilizing exceptional design and planning strengths to accomplish complex projects. Skilled in teaching new concepts and best practice strategies.
Overview
7
7
years of professional experience
Work History
Tyre Center Supervisor
Costco Wholesale Corp
08.2023 - Current
- Assisted customers with finding best tyres for driving needs and specific vehicles.
- Merchandised tyre displays and automotive products, maintaining clean and professional tyre bay and waiting area.
- Recorded accurate and complete supply inventory, understanding and appropriately utilizing available special order tyre programs.
- Monitored stock levels and equipment condition, ordering new stock and equipment.
- Installed, rotated and balanced tyres for automobiles and completed puncture repairs.
- Developed and maintained positive relationships with product and equipment vendors.
- Delegated tasks and managed workload for employees based on daily and weekly schedules.
- Reported any process and equipment problems to maintenance staff to schedule repairs, notifying other personnel as required.
- Fielded complaints and concerns from customers and fairly investigated inquiries.
- Supervised tyre bay team members, enforcing safe environment standards and observance of tyre bay policies and procedures.
Camera Operator
Perth Motorplex
11.2019 - Current
- Set up equipment for inside and outside shots.
- Worked with directors to capture desired shots.
- Checked composition and lighting of shots before beginning shoots.
- Operated television studio cameras during live production.
- Set up and operated remote cameras for live video feeds.
- Collected information from upcoming guests' recent appearances and web sources.
- Working in a high risk environment to achieve the best possible shots
- Troubleshot camera and lighting issues to minimize impact on film schedule.
Tyre Technician
Costco Wholesale Corp
11.2022 - 08.2023
- Dismounted, mounted, and repaired tyres according to manufacturer specifications.
- Rotated, mounted and balanced tyres on cars, trucks, and vans.
- Replaced and repaired tyres using best practices for safe vehicle maintenance.
- Operated machines safely and correctly, including tyre changers and wheel balancers.
- Analyzed customer needs to recommend suitable tyres for personalized requirements.
- Utilized specialized tools and equipment to safely remove and install tyres.
- Assisted team by keeping shop tidy, clean, and free of safety hazards.
Sales Assistant and Stocker
Costco Wholesale Corp
05.2021 - 11.2022
- Helped customers locate products and checked store system for merchandise at other sites.
- Remained calm and poised in high-stress, dynamic environment to promote service to customers and staff.
- Established rapport with customers using active listening and interpersonal skills.
- Helped customers locate products and checked store system for merchandise at other sites.
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Fielded customer questions to share information about products, availability, and pricing.
- Unloaded, sorted and stocked merchandise according to store layout and product placement.
- Maintained effective team member communication.
- Performed inventory control, such as counting, and stocking merchandise.
- Rotated stock correctly to prevent out-of-date products and removed aging items from main shelving to build special promotional displays.
- Operated manual and electric pallet jacks, safely relocating heavy merchandise on sales floor for timely stocking.
- Maintained stockroom records and generated reports for management.
Kitchen Hand and Customer Service Assistant
Hungry Jack's
02.2017 - 04.2021
- Maintained clean and organized work environment to maintain customer safety.
- Built strong relationships with customers and colleagues by providing friendly and personable service.
- Collaborated with other departments to guarantee customer satisfaction.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Managed time to juggle multiple tasks simultaneously with ease.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Followed proper handling and sanitation procedures to comply with food safety standards and protocols.
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items, and join reward programs.
Education
Certificate II - Automotive Tyre Servicing Technology
Bridgestone
Perth, WA03.2023
Advanced Diploma - Screen And Media (Broadcast Television)
North Metropolitan TAFE
Perth, WA12.2020
Diploma - Screen And Media
North Metropolitan TAFE
Perth, WA12.2019
No Degree - Completed Years 7 - 10
Peter Carnley Anglican Community School
Wellard, WA06.2018
Skills
- Office Supplies and Inventory
- Systems Evaluation
- Management of Personnel Resources
- Data Entry Software
- Customer Satisfaction
- Trainer Mentoring
- Microsoft Excel
- Team Meetings
- Daily Logs
- Assignment Delegation
- Production Goals
- Routine Maintenance
- Microsoft PowerPoint
- Time Management
- Microsoft Word
- Client Support
Timeline
Tyre Center Supervisor
Costco Wholesale Corp
08.2023 - Current
Tyre Technician
Costco Wholesale Corp
11.2022 - 08.2023
Sales Assistant and Stocker
Costco Wholesale Corp
05.2021 - 11.2022
Camera Operator
Perth Motorplex
11.2019 - Current
Kitchen Hand and Customer Service Assistant
Hungry Jack's
02.2017 - 04.2021
Certificate II - Automotive Tyre Servicing Technology
Bridgestone
Advanced Diploma - Screen And Media (Broadcast Television)
North Metropolitan TAFE
Diploma - Screen And Media
North Metropolitan TAFE
No Degree - Completed Years 7 - 10
Peter Carnley Anglican Community School
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