Dean McMillan
Gold Coast,QLD
Summary
A highly motivated individual with a diverse range of skills and the desire to achieve goals both personally and professionally. Strong abilities in time management , team development and record keeping.
Overview
5
5
years of professional experience
Work History
Team Leader
National Fire Ant Eradication Program
2023.09 - Current
- Managed team workload to reach targets for specific tasks.
- Delegated daily tasks, addressed employee questions and resolved scheduling issues.
- Managed team workload to reach production targets.
- Worked with customer service to handle escalated customer issues.
- Supervise co-workers.
- Conduct field based surveillance, sample collection mapping and treatment activities.
- Collect and accurately record data.
- Engage public and overcome objections .
- Follow and promote Standard operational practices .
- Follow and promote work place health and safety.
- Set incentives and realistic targets associates could achieve.
- Supervised team members to confirm compliance with set procedures and quality requirements.
- Developed team members'' skills through targeted coaching sessions, resulting in improved individual performance.
Inspections Officer
Sphere At Southport
2023.01 - 2023.09
- Handled maintenance and repair requests to keep properties in good condition and maintain renter satisfaction.
- Handled insurance and liability issues by coordinating with insurance companies and managing claims.
- Arranged for cleaning and upkeep to keep properties presentable for potential tenants.
- Screened customers by checking credit, employment and rental history to protect property owner investments.
- Placed sales calls and handled sales for incoming customer calls.
- Conduct entry and exist reports.
- Managed multiple tasks in high-volume environment.
- Kept up-to-date rental records and customer information in company systems to track client interests and preferences.
Sales Associate
SMA Property
2019.03 - 2023.08
- Liaised between buyers and sellers to provide positive experiences for both parties.
- Generated leads for sales and rental properties through cold calls and referrals.
- Communicated with clients to understand property needs and preferences.
- Coordinated appointments to show marketed properties.
- Managed contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations.
- Negotiated contracts with buyers and sellers to maximize customer savings.
- Managed scheduled meetings to maintain satisfaction of both buyers and sellers and facilitate smooth purchases.
- Conducted weekly open houses and provided feedback to sellers on potential buyers.
Education
Statement of Completion - Workplace Health And Safety.
Daf.qld.gov.au
Brisbane 01.2024
Basic Bush Fire Awareness -
Queensland Fire And Emergency
Gold Coast, QLD09.2023
First Aid Certificate -
First Aid Today
Gold Coast09.2023
Sales Certificate - Real Estate
Reiq
Gold Coast, QLD06.2023
Skills
- Issue Resolution
- Team Building and mentoring
- Goal Attainment
- Key Performance Indicators (KPI)
- Team Monitoring
- Team Management Understanding
- Safety Processes
- Customer Experience
Interests
- Renovating
- Hiking
- Travel
- Health and Fitness.
References
References available on request.
Timeline
Team Leader
National Fire Ant Eradication Program
2023.09 - Current
Inspections Officer
Sphere At Southport
2023.01 - 2023.09
Sales Associate
SMA Property
2019.03 - 2023.08
Statement of Completion - Workplace Health And Safety.
Daf.qld.gov.au
Basic Bush Fire Awareness -
Queensland Fire And Emergency
First Aid Certificate -
First Aid Today
Sales Certificate - Real Estate
Reiq
Similar Profiles
Fadalmulla AliFadalmulla Ali
Construction Worker at Fire Ant Contracting LTDConstruction Worker at Fire Ant Contracting LTD
Erik HoijerErik Hoijer
Assistant Brewer at Fire Ant Brew PubAssistant Brewer at Fire Ant Brew Pub
KRISTOFER VAUGHNKRISTOFER VAUGHN
Career Readiness Coordinator/ Wilderness EMT at Forest And Fire Recruitment ProgramCareer Readiness Coordinator/ Wilderness EMT at Forest And Fire Recruitment Program