Dean Morris
Melbourne,VIC
Summary
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
18
18
years of professional experience
Work History
Service Technical Consultant
Maxijet Australia
03.2023 - Current
- Company Overview: Maxijet is a water pump wholesaler with a vast national reseller network of domestic & commercial pump systems that include Water Tank Pumps, Stormwater & Sewer Tank systems, Rain Re-use systems, Water Booster systems.
- In my current role I am responsible for providing technical advice, warranty service, product recommendations & seeking opportunities & leads for quoting rectification works & servicing agreements.
- Supporting the internal sales team & Sales representatives.
- Creating relationships with B2B clients generating servicing opportunities for new & existing pump station systems
- On-site service work of domestic & commercial installations.
- Managing incoming products/pumps for repair and warranty analysis
- Coordinating service appointments with resellers, Builders, Plumbers & end users
- Reduced downtime and improved productivity by providing timely technical support to clients, addressing their concerns and solving problems quickly.
- Developed and maintained strong client relationships, ensuring repeat business and sustained revenue growth.
Property Compliance Officer
Aboriginal Housing Victoria
01.2022 - 02.2023
- As Property Compliance Officer I was responsible for managing over 400 properties throughout Metropolitan Melbourne & regional Victoria.
- Tasks include;
- - Visiting tenanted & vacant properties responding to various building maintenance queries
- - Property inspections
- - Cyclical Maintenance
- - Maintaining relationships with tenants, trades & suppliers
- - Liaising with various Indigenous community leaders, support workers & advocates
- - Scoping & estimating properties for repairs & planning of future upgrades
- - Co-ordinating & project managing of all relevant trades for required works
- - Managing quotes & invoices
- - Final Inspection & sign off of completed works
- Managed relationships with regulators, maintaining open lines of communication to ensure transparent operations.
Patient Transport Officer
National Patient Transport
01.2019 - 01.2022
- Serving the community by providing patient care & transport services to Ambulance Victoria, Public/Private hospitals, aged care & other facilities throughout Melbourne & regional Victoria.
- Over 3 years of providing care services throughout COVID-19 Pandemic.
- Demonstrated adaptability by effectively handling a wide range of situations, including difficult patients or unexpected emergencies.
- Contributed to a positive workplace culture by maintaining professionalism at all times, even during high-stress situations.
- Maintained a clean and organized work environment, contributing to overall patient satisfaction.
- Conducted thorough equipment checks before each shift, ensuring proper functioning of transport devices such as gurneys and wheelchairs.
- Enhanced patient comfort by providing compassionate care and timely transport services.
- Adhered to strict confidentiality policies when handling sensitive medical information related to patient diagnoses, treatments, and personal details.
Arbor Pro
01.2018 - 01.2019
- Tree maintenance and removal services. Casual work.
ASAP Recruitment
01.2016 - 01.2018
- Vacation 12mth trip around Australia
Franchise Owner
Poolwerx
01.2008 - 01.2015
- Company Overview: Poolwerx is the largest commercial and domestic pool franchise organisation in Australia. Poolwerx provides pool service & maintenance, pool equipment and water sanitation products for many Commercial facilities & domestic pool owners.
- As franchise owner, I managed all aspects of my designated Territory including business development, sales & marketing, accounts management. I continued to provide professional well informed service to all clients regarding product selection, functionality & maintenance. I regularly trained staff within commercial facilities in water testing, chemical application, test log recording of pool water to Victorian Health Guidelines.
- I’ve had varied experiences with plant & equipment installations of pumps, filters, automated sanitation & heating equipment such Prominent Dosing systems
- I have a good mechanical understanding of water flow with the ability to problem solve water flow issues
- Achievements
- Greenfield business growth $0 - $250K p/a
- Design and implementation of plant and water management processes, monitoring systems and testing logs and training of facility staff.
- Established hazardous substance chemical storage and handling processes for compliance with health and safety regulations and dangerous goods legislation. Supply & installation of relevant signage to pool deck areas & pump facility rooms
Education
Glenroy Secondary College
Skills
- Certificate 3 Patient transport officer
- Certificate IV Pool Service Technician
- Red Card & White card (OH&S accreditation)
- First Aid Level 2
- Microsoft Outlook (Advanced), Microsoft Word (Intermediate), Excel (Intermediate)
- Cert 3 Communications NBN
- Current Victorian Drivers License
- Working with Children
- Police Check
- Triple Vaccinated
- Technical consulting
- Technical guidance
- Project management
- Project planning
- Internal communications
- Solutions-focused sales
- Client relationship building
- Issue resolution/troubleshooting
- Client relations
- Teamwork and collaboration
- Attention to detail
- Multitasking
- Excellent communication
- Organizational skills
- Time management abilities
Community Service
Ascot Vale Panthers Football Club, Club President, 2018, 2023, Committee member & Licensee, Coach & Player management, Sponsorships & Marketing, Public Relations, Liaising with local council, Re-establishing a Junior football program in 2017 at Ascot Vale FC over 360 junior participants
Timeline
Service Technical Consultant
Maxijet Australia
03.2023 - Current
Property Compliance Officer
Aboriginal Housing Victoria
01.2022 - 02.2023
Patient Transport Officer
National Patient Transport
01.2019 - 01.2022
Arbor Pro
01.2018 - 01.2019
ASAP Recruitment
01.2016 - 01.2018
Franchise Owner
Poolwerx
01.2008 - 01.2015
Glenroy Secondary College
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