Confident Firefighter/ Operational Officer who works effectively as part of a cohesive team. A highly trained individual with great mechanical aptitude and a background in medical response and fire suppression. Handles issues quickly and resolves conflicts successfully.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Operational Officer
NSW Rural Fire Service
01.2021 - Current
Conducted risk assessments and mitigation plans, minimizing potential disruptions to operations.
Provide a broad level of support activities that work towards unit outcomes and the resolution of issues and problems.
Contribute to the development and implementation of procedures and guidelines to ensure that a high standard of service is maintained.
Use appropriate administrative and operational corporate systems to monitor and act on requests for specialist support and provide a strong customer focus to ensure that a quality service is provided for end users.
Reduced operational risks while organizing data to forecast performance trends.
Managed vendor relationships, negotiating contracts that resulted in cost savings and improved service quality.
Retained Firefighter
FRNSW – 383 Morriset Retained
02.2019 - 03.2023
Monthly station duties involving maintenance of appliances (Rescue Pumper and Tanker); outside maintenance including general ground keeping duties; First Response to critical incidents involving structural fires, motor vehicle accidents, respond to automatic fire alarms; assistance ambulance; Fire prevention; community education and engagement for retirement villages, schools
Recovery and management of hazardous, toxic and flammable materials; recovery after storm and flood
Responding to rescue calls throughout the State, assisting people involved in domestic, industrial and respond incidents, including road accidents
Providing basic first aid until an accredited provider arrives, such as the NSW Ambulance
Carrying out building inspections to prepare risk assessments and pre incident plans
Operate rescue tools including super spreaders; Double acting cutting tool (parrot) Operate handheld communication equipment including radios and UHF radios on appliances.
Residential Officer
Allambi Care Youth & Disability Services
09.2015 - 11.2020
Liaise with government departments, local authorities, health professionals, parents and other organisations Coordinating client activity Assignment, document, risk, practice and people management protocols adhered to in line with firm standard
Client entertainment and all relevant business development opportunities identified and attendees coordinated
Diary management and meeting coordination Manageable timeframes and purpose for each meeting established
Meetings scheduled based on priority of the event
Meeting rooms booked and set up including all necessary equipment required; special needs during the meeting established and met
Meetings/appointments rescheduled as required and relevant people updated with information; catering needs organised in advance and in place by requested time
Report writing and record keeping, including; day notes, incident reports and planner entries Reconciliation of expenses All receipts collected and reconciled against statements
Expense claim submitted in the system to allow reimbursement prior to payment due date
Correspondence production and coordination Time spent in reading emails minimized through filtering and prioritising items requiring immediate attention
Responding communication prepared and presented for review
Management of phones Calls answered promptly and needs of caller identified
Caller expectations managed in regard to call timeframes
Caller enquiries redirected to other members of staff who are in a position to assist with the enquiry.
Education
Skills
Microsoft Office
Fire Prevention Education
Accident Site Response
Community Relations
Disaster management
Certification
Diploma of Public Safety - Emergency Management.
Rescue Certified through FRNSW
Senior First Aid (Basic Life Support)
Working With Children’s Check
Police Check
Full Drivers Licence (Unrestricted C Class)
Affiliations
Sporting Shooters Association of Australia
References
Cameron Gray - 2IC Lower Hunter Fire Control - Rural Fire Service - 0457 219 485
Ian DiCandilo - Former Captain of Morisset 383 Fire and Rescue - 0460 030 490