Dean-na Bourke

I have enjoyed a career as an Enthusiastic & Passionate Lifestyle Coordinator with a proven track record at Southern Cross Care. Managing a Team of 6-10 staff, multiple volunteers & entertainers in a 142 bed residential aged care facility. Excelling in relationship building and social connections. Mastered the art of community engagement through significant events, social activities and 1 to 1 interaction. Loves to enhance resident well-being. Skilled in adaptability and public speaking while consistently staying ahead of lifestyle trends in both physical and mental involvements. Compassionate and comfortable with End of Life. An eye for detail. Multi-talented leader with a successful history helping both individuals and teams of all backgrounds improve health and overall well-being with team building and recognition. Knowledgeable and passionate about healthy eating, exercise programs and good lifestyle choices for mental health, mind and body. Looking for a career change while staying in the health services environment.

Course title

-Death and Dying

- Oral (Mouth) Cares

- CPR & First Aid (F2F) 31/07/2024

- Mandatory Training 2024

- SLII - Situational Leadship 

- ECase Competency Assessment (F2F) 21/02/2024

- Dysphagia and IDDSI Framework  16/02/2024

- Donning and Doffing PPE and Fit Checking 21/02/2024

- Navigating Change Behaviours in Dementia and Cognitive Impairment 06/06/2024

- General Evacuation/Site Walkaround (F2F) 21/02/2024

- Code of Conduct - SCC and Aged Care 16/02/2024

- Work Health and Safety 16/02/2024

- Food Safety in Aged Care 16/02/2024

- De-escalating Aggression and Violence 18/03/2024

- Medication Support Competency (Care Workers) 29/04/2024

- NDIS Essentials for Aged Care Staff 28/05/2024

- How to navigate LMS365 16/02/2024

- Fire Safety in Residential Aged Care 16/02/2024

- Manual Handling Safety  16/02/2024

- Infection Prevention and Control 21/02/2024

- Serious Incident Response Scheme (SIRS)  16/02/2024

- SCCQ Known & Loved | Full Day Programme (F2F) 31/12/2021

- NDIS Worker Orientation Module - 'Quality, Safety, and You' 09/02/2024

- Cultural Safety in Aged Care 16/02/2024

- Dementia Training Australia - Capacity Building Workshop (F2F) 20/06/2024

- Manual Handling Assessment - Customer Handling (F2F) 21/02/2024

- Enabling Edie - Dementia Specific 

- Laughter Yoga 

- Cert IV in Leisure & Health 

- DTA - Dementia Training Australia - Professional development 

- Dementia Essential 

- Leisure and Lifestyle - Montessori 

- Applying Problem solving approaches 

- Mealtime Experiences while experiencing Mental Health and Dementia

University of Qld - Robot studies in Dementia Care

• Overseeing the entire

Lifestyle Dept, ensuring

alignment with

organizational goals and

resident needs

• Leading, mentoring and

developing new and

existing team members,

fostering a culture of

continuous learning and

excellence

• Monitoring and evaluating

the performance of

Lifestyle staff, providing

constructive feedback and

support for professional growth.

• Managing the recruitment,

training, and ongoing

support of volunteers,

ensuring they are

effectively integrated into

lifestyle programs and

other facility activities

while maintaining the KPIs

• Fostering a positive and

engaging environment for

volunteers, recognizing

their contributions and

encouraging their

continued participation

and development.

• Developing positive

relationships with care

staff, volunteers, and

pastoral team members to

ensure a comprehensive,

compassionate, and

holistic approach to the

social, emotional, and

cultural well-being of each

resident.

• Documenting and reporting daily

• Producing, in consultation

with the resident/representative, a

suitable person centered

Lifestyle Assessment and

Care Plan

• Developing, implementing

and evaluating individual

lifestyle assessments and

care plans as per regular

schedules.

• Developing and

maintaining the monthly

activities program in

consultation with staff and residents.

Supporting

residents/representatives

in completing the

quarterly QPS residents'

surveys

• Producing and distributing

a monthly activities calendar/program, and

community newsletter

Maintaining accurate

records of volunteer

contributions and

managing the volunteer

program budget

• Conducting regular

evaluations and reviews of volunteers.

• Activities and Program

Development

• Developing of innovative

Lifestyle programs that

provides participants with

meaningful experiences

and activities that improve

their spiritual and

emotional well-being

• Organising of residents'

weekly concerts and bus

trips as well as annual

events such as Christmas

parties, Mother's Day,

Melbourne Cup, EKKA e

Father's Day, and monthly

Birthdays

Implementation of a

wellness program that

integrates into the

Lifestyle Program

• Fostering of community

connections and

intergenerational

programs, e.g., schools,

childcare, and local club.

Developing of an

orientation program for

new residents

• Introducing technology- based activities (e.g., brain.

trainers)

• Assisting in publishing a monthly volunteer

newsletter and facilitating

communication forums

• Collaborative Sessions

• Organizing and running of

residents' monthly

meetings and other team.

meetings and conferences.

• During Covid 19 Pandemic Lifestyle activities were limited and 1-1.
• During this time duties included - Reception and administration Duties for.
• Greeting visitors and assisting with needs
• Taking calls - Responding to inquiries and directing calls appropriately
• Ensuring covering of all shifts if required
• Family and Staff Enquiries
• Incident reporting
• Scheduling appointments
• Maintaining records
• Managing mail and deliveries
• Emergency responses

Mohammed Sardar - 0433795532

Projects Manager (Former Facilty Manger) Southern Cross Care

Chris Willis - 0437838627

Head of  Services, Southern Cross Care

Personal References

Anne Maree Willet - 0402115592

Principal Advisor - UAP

Reference from CEO - Jason Eldering available on request