DEAN PORIS
13 Peartree Tce, Seville Grove
Summary
Creative person equipped with a broad knowledge of concepts and strategies to yield the best workplace environment. Flexible and easy at adapting to changes and new circumstances. Willing and able to perform any task within reasonable conditions. Great at managing both work with personal life.
Overview
8
8
years of professional experience
Work History
Warehouse Forklift Operator
Bevchain
10.2023 - Current
- Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.
- Built pallets and loads for partial and mixed pallets, wrapped finished pallets and staged pallets and loads into truck when ready for shipment.
- Worked with racking systems and loaded or unloaded pallets, pulling and placing pallets on or off of vertical product racking systems and trucks, maximizing storage by stacking products vertically.
- Received products using frequency scanners, unloaded shipments from trucks and fulfilled and organized orders to streamline customer delivery processes.
- Managed workload effectively under pressure during peak periods while maintaining focus on quality control measures.
- Ensured timely completion of orders through effective time management and multitasking skills.
- Improved team collaboration through effective communication and coordination with coworkers.
Store Team Member
Transport Engineering Solutions
09.2023 - 10.2023
- Maintained general knowledge of departments to help customers quickly locate products and merchandise.
- Increased customer satisfaction by providing exceptional service and promptly addressing concerns.
- Organized and recovered shelves, put away returns, and cleaned spills and messes to maintain high standards throughout sales floor.
- Developed strong relationships with regular customers which increased return visits.
- Interacted positively with team members and customers to promote commitment to organization's vision and values.
Forklift Operator
Nu-Pure Beverages
01.2023 - 07.2023
- Improved warehouse efficiency by skillfully operating forklifts to move, locate, and stack materials.
- Unloaded materials and goods at designated locations for best project availability.
- Transported goods between warehouse locations according to shipment and storage needs.
- Removed orders from storage, wrapped and staged for shipments.
- Minimized product damage through careful maneuvering and transporting of fragile items.
- Maintained optimal inventory levels with precise forklift operation and proper storage techniques.
Dock Forklift Driver
STC Opco Pty Ltd
10.2022 - 12.2022
- Collaborated with team members in coordinating tasks, maximizing productivity and maintaining a positive work atmosphere.
- Increased accuracy in order fulfillment by verifying product quantities against invoices before loading onto trucks.
- Streamlined cargo handling processes by effectively prioritizing tasks based on shipment schedules.
- Maintained a safe working environment through diligent adherence to safety protocols and procedures.
- Promoted a culture of continuous improvement through regular feedback exchange with supervisors regarding process enhancements.
Forklift Operator
Linfox Logistics
01.2022 - 03.2022
- Safely loaded and unloaded trucks using appropriate forklift attachments, reducing the risk of accidents or injuries.
- Kept warehouse clean and organized by removing debris and returning unused pallets to designated areas.
- Improved warehouse efficiency by skillfully operating forklifts to move, locate, and stack materials.
- Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.
- Operated equipment safely and efficiently to prevent damage to items and avoid injuries.
- Operated forklift in compliance with OSHA guidelines and organizational policies.
Store Person
Linfox Kewdale
02.2021 - 01.2022
- Maintained a clean and organized work environment, promoting safety and productivity.
- Ensured timely completion of orders through effective time management and multitasking skills.
- Improved team collaboration through effective communication and coordination with coworkers.
- Proved successful working within tight deadlines and a fast-paced environment.
- Managed workload effectively under pressure during peak periods while maintaining focus on quality control measures.
- Completed daily orders with expert picking and packing of shipments.
- Performed required housekeeping to keep work areas clean such as sweeping floors, putting trash in trash containers and picking up product from floor.
Customer Service Representative
Hertz Car Rental -Perth Airport
03.2018 - 06.2020
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Developed strong product knowledge to provide informed recommendations based on individual customer needs.
- Conducted training sessions for Customer Service Representatives on various aspects of the job including soft skills development, product knowledge enhancement, and procedural updates.
- Exhibited high energy and professionalism when dealing with clients and staff.
Sales Representative
Carpet Call
11.2016 - 03.2018
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Expanded customer base through cold calling, networking, and relationship building.
- Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
- Used customer insights to develop innovative sales strategies to increase sales.
- Managed customer accounts to secure customer satisfaction and repeat business.
- Generated weekly and monthly reports on sales performance to provide recommendations to meet sales goals.
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
Education
Master of Science - Project Management
Edith Cowan University
Joondalup, WAIndependent School Seychelles
Seychelles Polytechnic
Bachelor of Science - Business Management (commerce)
Curtin University
01.2017
Bachelor of Science - Advaced Diploma in Management
Polytechnic West
Bentley, WA07.2014
Skills
- Outgoing
- Friendly
- Willingness to learn
- Great customer service skills
- Prompt and efficient in completing set tasks
- Has a professional approach to tasks and issues
- Valid licence - Able to drive anywhere at any time of the day for work
- Forklift ticket
- First aid certificate
- Computer literate, well-versed in Microsoft Office Programs
- Good business communication skills
Accomplishments
- Edit Cowan University, Master’s degree in Project Management (incomplete)
- Curtin University, Bachelor of Commerce (Major in Management & Minor in Tourism and Hospitality)
- Education & Training international (Polytechnic West), Diploma of Management
- AAT Accounting Qualification (QCF), Level 2 Certificate in Accounting
- School of Business Studies and Accounting, Diploma in Business Studies and Accounting
- School of Business Studies and Accounting, Advance Diploma in Business Studies and Accounting
- University of Cambridge, International General Certificate of Secondary Education (seven GCSE’s)
- University of Cambridge, Diploma in French Language-DELF B1
Personal Information
Date of Birth: 06/12/1991
Timeline
Warehouse Forklift Operator
Bevchain
10.2023 - Current
Store Team Member
Transport Engineering Solutions
09.2023 - 10.2023
Forklift Operator
Nu-Pure Beverages
01.2023 - 07.2023
Dock Forklift Driver
STC Opco Pty Ltd
10.2022 - 12.2022
Forklift Operator
Linfox Logistics
01.2022 - 03.2022
Store Person
Linfox Kewdale
02.2021 - 01.2022
Customer Service Representative
Hertz Car Rental -Perth Airport
03.2018 - 06.2020
Sales Representative
Carpet Call
11.2016 - 03.2018
Master of Science - Project Management
Edith Cowan University
Independent School Seychelles
Seychelles Polytechnic
Bachelor of Science - Business Management (commerce)
Curtin University
Bachelor of Science - Advaced Diploma in Management
Polytechnic West
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