Innovative IT consultant with a passion for crafting custom solutions that empower businesses and organizations to streamline systems, boost efficiency, and drive growth.
Overview
7
7
years of professional experience
Work History
Volunteer Firefighter
Rural Fire Service (RFS)
07.2024 - Current
Established and managed water supplies to support suppression activities.
Participated in regular drills and training sessions to keep skills up-to-date.
Observed strict safety protocols to maintain personal and coworker safety.
Analyzed situations to quickly adopt courses of action with regard to surroundings and circumstances.
Interacted professionally with victims, witnesses and other personnel associated with an incident.
Educated public on ways to prevent fires and fire damage.
Trained continuously to maintain required physical fitness for demanding work.
Tested and inspected tools, equipment and gear to maintain readiness for different fire scenarios.
Vice President Public Relations (VPPR)
Toastmasters CER
Chatswood , NSW
05.2024 - Current
Fostered collaboration and development of new practices by business leaders.
Maintained relationships with key stakeholders by attending meetings and responding promptly to inquiries or requests for information.
Identified problems and implemented solutions to better streamline operations.
Solutions Consultant
The IT Agency
Belrose
02.2022 - 10.2024
The role demands strong problem-solving skills, excellent communication abilities, and a comprehensive understanding of the organization's operations, making the Solutions Consultant an indispensable asset in achieving long-term success.
Information Technology Field Technician - Contract
Federal Circuit and Family Court of Australia
Parramatta
10.2021 - 11.2022
Relocate equipment from staging area to target desks using trolleys and lifting aids, with assistance from site contact.
Disconnect peripherals from old devices and install new docks, replace monitor cables, manage cables, and reconnect peripherals.
Ensure laptops are placed on desks except in chambers and courtrooms.
Relocate old equipment back to staging area and securely pack it for collection.
Perform floorwalking to assist staff with issues post-cutover, with ACT Logistics handling configuration B and Court IT staff managing configuration A.
Senior Assistant Field Technician
DXC Technology
Sydney CBD
01.2018 - 01.2021
Provides on-site field support to customers.
Performs basic installations, repairs, upgrades and maintenance on hardware and equipment.
Assists in the analysis of technical products, systems, and/or software for engineering support.
ICT Support Technician - Contract
NSW Department of Education
Parramatta
07.2022
Provide end-to-end hardware and software support by installing, configuring, and repairing systems to ensure smooth operation.
Diagnose and resolve IT issues to reduce downtime, while offering user-focused assistance through training, troubleshooting, and guidance.
Act as a key contact for technical inquiries, ensuring efficient and seamless IT experiences.
Education
Diploma Of - Information Technology
TAFE NSW
Loftus
12.2017
Certificate IV - Digital Media Technologies
TAFE NSW
Loftus
06.2017
Cisco Networking Academy (TVET) - IOE - Internet Of Everything