Dean Stojkovski
Wollert,VIC
Summary
Strategic-thinking individual experienced in turning low-performing organizations into top revenue producers. Offering engaging and pleasant personality with expertise improving customer relationships. Dynamic Director oversees every facet of production with strong project management and decision-making skills. Brings comprehensive knowledge of planning and technical operations. Skilled at coordinating production plans and personnel resources to complete work under tight deadlines. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance. Collaborative leader partners with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Dedicated Director and Airport Security professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
15
15
years of professional experience
Work History
Director
SL Built Pty Ltd
10.2021 - 09.2024
- Developed high-performing teams by providing mentorship, guidance, and opportunities for professional growth.
- Enhanced team collaboration through regular communication, goal setting, and performance evaluations.
- Established a culture of continuous improvement by fostering open communication channels and empowering employees to voice their ideas.
- Cultivated a positive work environment that fostered employee engagement, increased retention rates, and boosted overall team morale.
- Managed budgets effectively to ensure optimal use of resources while maintaining financial stability.
- Strengthened internal controls by reviewing existing policies and procedures, ensuring compliance with regulatory requirements.
- Facilitated cross-functional collaboration for improved decision-making processes within the organization.
- Improved project efficiency with strategic planning, resource allocation, and time management practices.
- Implemented innovative solutions to solve complex problems, resulting in increased productivity and streamlined operations.
- Optimized staff performance by designing comprehensive training programs tailored to individual needs.
- Proactively identified potential risks and implemented mitigation strategies to minimize negative impacts on projects or business operations.
- Leveraged professional networks and industry knowledge to strengthen client relationships.
- Negotiated favourable contracts with vendors for reduced costs and improved service quality.
- Increased company revenue by streamlining processes and implementing cost-saving measures.
- Implemented business strategies, increasing revenue, and effectively targeting new markets.
Excavator Operator
Uni Built Pty Ltd
10.2021 - 05.2022
- Loaded and unloaded heavy objects, dirt and other materials on-site.
- Assisted in site preparation tasks, including clearing debris and vegetation, ensuring a safe work environment for all team members.
- Supported crew members in various tasks such as grading terrain, leveling surfaces, or compacting soil when necessary.
- Supported construction projects by efficiently loading trucks with excavated materials for proper disposal or reuse.
- Dug ditches and trenches using trench rollers, rammers and shovels for small-scale excavations.
- Collaborated with other heavy equipment operators to coordinate movements and optimize work zone safety.
- Maintained positive relationships with clients, addressing their concerns and providing updates on project progress.
- Minimized risk of injury during operation through strict adherence to OSHA safety guidelines and best practices in the industry.
- Created ramps for smooth movement of heavy loads between site locations.
- Completed shovelling at job sites to finish appearances and achieve precise specifications.
Escort Supervisor
ISS Facility Services
01.2018 - 10.2021
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
- Enhanced communication within the team by holding regular meetings and encouraging open dialogue among all members.
- Demonstrated commitment to the organization''s core values, leading by example and fostering a culture of excellence.
- Collaborated with other departments to achieve organizational goals, fostering teamwork across various functions.
- Mentored junior staff members in their career development, sharing knowledge from years of experience in the field.
- Implemented safety protocols to minimize workplace accidents and maintain compliance with industry standards.
- Reduced employee turnover by fostering a positive work environment and providing ongoing feedback to staff members.
- Identified operational inefficiencies and implemented corrective measures to increase effectiveness.
- Facilitated seamless communication between departments, ensuring that all teams were aligned with company goals.
- Led successful project completions under tight deadlines, coordinating effectively across multiple teams.
- Fostered culture of continuous improvement, encouraging team to suggest and implement process enhancements.
- Optimized scheduling to ensure full coverage during peak hours without overstaffing, balancing customer service with cost efficiency.
- Improved customer satisfaction with prompt and courteous resolution of inquiries and complaints.
Staff and Goods Supervisor
ISS Facility Services
01.2017 - 12.2017
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
- Demonstrated commitment to the organization''s core values, leading by example and fostering a culture of excellence.
- Implemented safety protocols to minimize workplace accidents and maintain compliance with industry standards.
- Identified operational inefficiencies and implemented corrective measures to increase effectiveness.
Acting 2IC, International Screening Point
ISS Facility Services
01.2016 - 12.2016
- Trained new staff members in screening protocols, ensuring consistent quality across all aspects of the service offering.
- Increased customer service success rates by quickly resolving issues.
- Collaborated cross-functionally to ensure seamless communication between departments and alignment of business objectives.
- Defined clear targets and objectives and communicated to other team members.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
APO and 2IC (Fout, T2, T3, T4, EIA, Gates, Escort)
ISS Facility Services
01.2010 - 12.2015
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Passionate about learning and committed to continual improvement.
- Worked flexible hours across night, weekend, and holiday shifts.
- Managed time efficiently in order to complete all tasks within deadlines.
- Organized and detail-oriented with a strong work ethic.
- Strengthened communication skills through regular interactions with others.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Proved successful working within tight deadlines and a fast-paced environment.
- Developed and maintained courteous and effective working relationships.
- Demonstrated strong organizational and time management skills while managing multiple projects.
Education
Diploma - Technology Education
Etuc Mihajlo Pupin
Skopje, Macedonia06.1998
High School Diploma -
Vera Jocik
Skopje, Macedonia06.1994
Skills
- Strategic Planning
- Verbal and written communication
- People Management
- Operations Management
- Project Management
- Team Management
- Strategies and goals
- Project Coordination
- Staff Management
- Budget Control
- Budget Management
- Hiring and Retention
- Contract Negotiation
- Business Administration
- Passenger Screening
- Patience and Empathy
- Surveillance monitoring
- Incident Reporting
- Threat detection
- Access Control
- Fire Safety Knowledge
- Security Equipment Operation
- Baggage Inspection
- Cross-cultural sensitivity
- Bag screenings
- Customer service and assistance
- Integrity and Honesty
- Behavioural observations
- Hazardous items knowledge
- Stress Tolerance
- Threat Assessment
- Emergency Preparedness
- Multitasking
- Professional Demeanour
Languages
Macedonian
Native or Bilingual
Serbian
Full Professional
Croatian
Professional Working
Bulgarian
Limited Working
Timeline
Director
SL Built Pty Ltd
10.2021 - 09.2024
Excavator Operator
Uni Built Pty Ltd
10.2021 - 05.2022
Escort Supervisor
ISS Facility Services
01.2018 - 10.2021
Staff and Goods Supervisor
ISS Facility Services
01.2017 - 12.2017
Acting 2IC, International Screening Point
ISS Facility Services
01.2016 - 12.2016
APO and 2IC (Fout, T2, T3, T4, EIA, Gates, Escort)
ISS Facility Services
01.2010 - 12.2015
Diploma - Technology Education
Etuc Mihajlo Pupin
High School Diploma -
Vera Jocik
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