Dean Stowar
Sydney,NSW
Summary
I am a knowledgeable Training Specialist successful at developing and overseeing site-based and online training programs.
Im a hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
I want to learn new skills and gain experience in a new industry with a opportunity for future advancement
Overview
23
23
years of professional experience
1
1
Certification
Work History
Slicer Operator/Crew Trainer
BE Campbell
Sydney, NSW
06.2016 - 03.2024
- Conduct quality checks on finished products prior to packaging them for shipment.
- Train new employees on proper use of slicer equipment and safety protocols.
- Communicate with supervisors regarding any issues with equipment or supplies.
- Identify areas where improvements can be made in terms of efficiency or cost savings.
- Collaborate with other departments on projects that involve slicing operations.
- Work closely with team members to ensure timely completion of tasks.
- Maintained clean and neat work areas to maximize productivity.
- Completed maintenance such as sharpening or changing blades.
- Handled basic repairs and informed manager of machine malfunctions needing extensive repairs.
- Used hand, power and pneumatic tools to efficiently and accurately.
- Developed and implemented training programs to ensure crew members were adequately prepared for their roles.
- Conducted onboarding sessions with new hires, providing them with an overview of company policies and procedures.
- Administered tests at the end of each module to evaluate understanding of topics covered.
- Instructed new team members on correct procedures for operations.
Manager
McDonald's
01.2001 - 01.2016
- Provided guidance and support to team members.
- Ensured compliance with company policies and procedures.
- Organized and facilitated weekly staff meetings.
- Managed daily operations of the department.
- Resolved customer complaints in a timely manner.
- Monitored inventory levels and maintained accurate records.
- Performed cost analysis for various projects.
- Implemented new technologies to improve efficiency.
- Trained employees on new software applications.
- Supervised day-to-day activities of the team.
- Established goals for each project or task assigned.
- Maintained positive relationships with customers, vendors, suppliers.
- Enforced customer service standards and resolved customer problems to uphold quality service.
- Exercised good judgment and decision-making in escalating concerns and resolving issues.
- Entered time and attendance logs in preparation for payroll.
Education
Mitchell High
Sydney12-2005
Skills
- Blade Maintenance
- Blade Sharpening
- Safe Equipment Operation
- Quality Controls
- Waste Reduction
- Problem-solving abilities
- Time management abilities
- Attention to Detail
- Task Prioritization
- Relationship Building
- Continuous Improvement
- Problem-solving aptitude
- Team building
Certification
- Certification 4 in Training and Accessing
- Certificate III in Retail Operations
- Senior First Aid Certificate (expired)
References
References available upon request.
Timeline
Slicer Operator/Crew Trainer
BE Campbell
06.2016 - 03.2024
Manager
McDonald's
01.2001 - 01.2016
Mitchell High
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