Dean Taylor
Port Macquarie,NSW
Summary
Promote employee motivation and keep department operation aligned with goals by leveraging proactive management style. Encouraging with employees and diplomatic in mediating conflicts to enhance satisfaction and team collaboration. Excellent relationship-builder with good communication, time management and multitasking skills focused on boosting business short- and long-term success. Talented Support Worker focused on improving client lives through high-quality support and patient instruction. Proficient in life, financial and social skills, helping clients integrate into community and live more robust lives. Creative and empathetic assistant with a vast number of years of experience building community and developing social skills through incremental therapeutic techniques.
Overview
16
16
years of professional experience
Work History
Warehouse Operations Associate
Birdon
Port Macquarie, NSW
03.2023 - 03.2024
- Collaborated closely with other departments such as purchasing, production and sales teams in order to streamline procedures and resolve any potential issues related to stocking or availability.
- Streamlined warehouse processes by implementing efficient inventory management systems.
- Increased warehouse efficiency by operating forklifts and pallet jacks safely and accurately.
- Ensured safe work environment by following all safety guidelines and wearing appropriate personal protective equipment.
- Enhanced inventory accuracy by conducting regular cycle counts and reconciling discrepancies.
Landscape Department Supervisor
BUNNINGS WAREHOUSE
Port Macquarie, NSW
01.2021 - 03.2023
- The processing and dispersing of warehouse stock in a timely manner utilising general warehouse heavy machinery (forklift, electric pallet jack, walk behind lift) whilst adhering to strict occupational health and safety workplace guidelines ensuring the safety of myself and those around me
- Working as a safety committee member whilst communicating safety policy guidelines to team to ensure safety measures are adhered to on a daily basis ensuring everybody go's home safe
- Picking and dispersing customer orders including retail, commercial and trade, ensuring order details are precise and to customers listing
- Racking and dexian coach- working as a certified racking coach to ensure safety standards are met with all shelving racking and dexian in store, this includes general maintenance (changing of shelving, replacing parts and supervising the changing of shelving by other team members in store
- Warehouse stock management - thoroughly documenting and itemizing all warehouse inventory therefore in turn enabling all stock on hand to be accurate
- Stock Ordering- communicating with merchandisers and manufacturers to ensure stock is kept at a standard that allows customers to have ready access
- Product knowledge - having a detailed grasp of store products therefore enabling the customer to receive the best products suited to them based in the information provided before recommendation
- Sales and service - Regular interaction with the customer whilst handling all customers courteously and efficiently, always striving to achieve the highest level of customer satisfaction possible whilst identifying the customer's personal needs which in turn reflecting the core values of Bunnings Warehouse and its beliefs.
Disability Support Worker
LIVEBETTER COMMUNITY SERVICES
Orange, NSW
01.2019 - 01.2021
- Supporting Clients with daily personal care including but not limited to general hygiene (assistance with toileting, showering/bathing, washing clothes, regular cleaning of client's house and interactive environment as to minimalize risk of infection to client
- Supporting the client in a way which best represents their personalised support plan whilst continually seeking direct feedback from the client and regularly working with healthcare professionals to ensure the client is receiving the absolute best care possible and having every one of their needs met, enabling the client to live their best life
- Daily reporting- Professionally documenting/updating client care plans and progress notes whist adhering to strict client confidentiality
- Provide safe mobility support to assist clients whilst moving around personal and public spaces
- Supporting the client with access to the community, assisting the client as per support plan and regular direct feedback from client when possible as to enable the client to engage within the community in a way in which enriches the client's lifestyle
- Administering and signing off medication as per strict guidelines set under individualised client care plan.
Youth Support Worker/ Residential Care Support Worker
ANGLICARE
Orange, NSW
01.2015 - 01.2019
- Supervision and utmost care of client's physical and mental health and wellbeing
- Providing flexible, individualised care to clients with varied needs
- Respite and social support
- Extensive, detailed client reporting
- Regular liaison with clients Family and Friends, encouraging and building stronger, positive relationships not only within clients immediate friends and family circle, but also within the general community.
Treasurer/ Lending consultant
SUNCORP BANK
Orange, NSW
01.2010 - 01.2015
- Lending officer (personal loan, credit applications and maintenance)
- Accountable for funds held within Bank (Treasurer)
- Client Management- Working within a well-structured team to ensure every possible need of our client is met, therefore ensuring the highest level of customer service
- Regular Sales and Service of business and Personal banking Accounts
- Insurance sales and service
- Ensuring the correct procedures are adhered to across the branch as per whole of business instruction.
Sales and Service Consultant
TELSTRA
Orange, NSW
01.2008 - 01.2010
- Customer sales and service
- Management and maintenance of customer accounts
- Stock management
- Business customer sales and account management
- Regular Proactive telephone sales
Education
Orange High School
Orange, NSW2008
Skills
- Team Supervision
- Staff Development
- Relationship building and management
- Administration and Reporting
- Daily living assistance
- Personal Care
- Independent Living Support
- Community Integration
References
References available upon request.
Additional Information
Current Forklift Licence
Current NSW general construction white card
Unrestricted NSW drivers licence
Timeline
Warehouse Operations Associate
Birdon
03.2023 - 03.2024
Landscape Department Supervisor
BUNNINGS WAREHOUSE
01.2021 - 03.2023
Disability Support Worker
LIVEBETTER COMMUNITY SERVICES
01.2019 - 01.2021
Youth Support Worker/ Residential Care Support Worker
ANGLICARE
01.2015 - 01.2019
Treasurer/ Lending consultant
SUNCORP BANK
01.2010 - 01.2015
Sales and Service Consultant
TELSTRA
01.2008 - 01.2010
Orange High School