Dean Wilsenach
Alkimos,WA
Summary
Dedicated, hardworking restaurant management professional with extensive daily planning and operations experience. Skilled in staff training and development as well as multi-site quality control experience along with menu development and testing.
Overview
8
8
years of professional experience
1
1
Certification
Work History
State Product Quality Manager
Grill’d Healthy Burgers
08.2023 - 02.2024
- Responsible for training all restaurant teams to uphold high product standards
- Run new product demonstrations for new seasonal menus (x4 per year) for 24 restaurants
- Collate and report on guest feedback re product quality and create action plans on how to improve team performance and work with restuarant managers on how to implement change
- Educate other Managers new and existing, re ingredients, meat processes ( Farm to table etc)
- Liaise with Menu development and Supplier teams to create training documents for the state.
Restaurant Manager
Grill’d Healthy Burgers
03.2018 - 02.2024
- Managed day to day operations as well as ensuring outstanding guest experience every single time
- Managed the Joondalup restaurant where we were consistently top of the country in order time and yield results
- Managed the Hillary’s restaurant 2020-2023, whilst there, saw an increase in sales of the restaurant to be sitting at 150% to target, being the 2nd in Australia in terms of Sales $ whilst still hitting EBITDA of 23% in January
- Managed the Currambine restaurant Jan 2023-Feb 2024
- Helped open the new restaurant and stay as it was closer to home, whilst allowing me to focus on product quality role.
- Implemented cost-saving measures through streamlined processes, efficient scheduling, and strategic vendor purchases.
Restaurant Manager
Ribs & Burgers
03.2016 - 03.2018
- Ran day to day operations.
- Responsible for Recruitment and dismissal of staff.
- Sales growth
- Upholding product and service quality
- Experience in opening new restaurant sites,involved in planning and opening new location in Mandurah.
Skills
- Performance monitoring
- Quality assurance expertise
- Product Inspections
- Employee Training
- Customer Service
- Quality control tools
- Teamwork and Collaboration
- Team Management
- Calm Under Pressure
- Expense Tracking
- Delegating Assignments and Tasks
- Organization and prioritization
- Cost controls
- Scheduling
Certification
RSA
Approved Manager
Timeline
State Product Quality Manager
Grill’d Healthy Burgers
08.2023 - 02.2024
Restaurant Manager
Grill’d Healthy Burgers
03.2018 - 02.2024
Restaurant Manager
Ribs & Burgers
03.2016 - 03.2018
RSA
Approved Manager
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