DEAN ZANOTTO
Fairview Park
Summary
Skilled in teamwork and problem-solving, consistently ensuring operational excellence and customer satisfaction.
Adaptable professional with background in fast-paced restaurant environment, looking to transition into new field. Developed strong customer service and communication skills, along with ability to manage multiple tasks efficiently. Eager to leverage these skills to succeed in new and challenging role.
Overview
7
7
years of professional experience
Work History
Restaurant Waiter/Bartender
Carmine & Co
09.2021 - Current
- Maintained clean and organized dining areas for optimal guest experience.
- Cultivated warm relationships with regular customers.
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Answered customers' questions, recommended items, and recorded order information.
- Processed cash and credit card transactions accurately, maintaining accountability for all sales revenue generated during shifts.
- Supported fellow waitstaff through teamwork during busy times, sharing responsibilities as needed.
Retail Sales Assistant
Romeos Retail Group
03.2018 - 08.2021
- Maintained clean, organized store environment for an inviting shopping experience for customers.
- Addressed customer issues tactfully, resolving any concerns while maintaining a high level of professionalism.
- Participated in staff training sessions to enhance product knowledge and improve overall sales skills.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
Customer Service Representative
Romeos Foodland
10.2017 - 03.2018
- Maintained clean, organized store environment for an inviting shopping experience for customers.
- Greeted customers and helped with product questions, selections, and purchases.
- Addressed customer issues tactfully, resolving any concerns while maintaining a high level of professionalism.
- Participated in staff training sessions to enhance product knowledge and improve overall sales skills.
- Improved store appearance with effective merchandising and creative displays.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Opened and closed store independently and prepared nightly bank drop for manager.
Education
No Degree - RSA
HITsa Training And Employment
Clarence Gardens, Sout Australia 503911-2021
High School Diploma -
Hamilton Secondary College
Mitchell Park, South Australia 504312-2017
Skills
- Customer service
- Order taking
- Cleanliness
- Service quality
- Cash handling
- Food safety awareness
- Memory retention
Timeline
Restaurant Waiter/Bartender
Carmine & Co
09.2021 - Current
Retail Sales Assistant
Romeos Retail Group
03.2018 - 08.2021
Customer Service Representative
Romeos Foodland
10.2017 - 03.2018
No Degree - RSA
HITsa Training And Employment
High School Diploma -
Hamilton Secondary College
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