Summary
Overview
Work History
Education
Skills
Timeline
Generic

Deana Hatzisevastos

NSW

Summary

Multiple decades of experience working in business support and leadership roles, I have enthusiastic managed quality systems in the human services sector, supporting in-depth understanding of the intricacies of compliance within an evolving stakeholder environment. Serving people to get the supports they need to live the life they want and be included in their community. The scope of quality management experience includes community, mental health, aged care, disabilities and nationally recognised quality, risk, wellbeing standards.

Overview

10
10
years of professional experience

Work History

Administration Officer / PSO

Hospital Interface Branch
07.2023 - Current
  • APS4 Administration Officer / Participant Support Officer (PSO) working within parameters related to the area of responsibility for Hospital Interface Branch
  • Providing operational and administrative support by sound knowledge and undertaking research and analysis activities
  • Demonstrated contact with internal and external stakeholders and communication to provide advice to resolve moderately complex enquiries.

Senior Guardian

NSW Trustee & Guardian
11.2021 - 02.2023
  • As an assigned Senior Guardian, when there is no private person who can be appointed as guardian, NCAT will appoint the Office of the Public Guardian to make decisions
  • The Public Guardian is only appointed as 'the guardian of last resort'
  • This usually happens when no one is available or willing to act as a guardian, or where there is conflict within the family about decisions in relation to the person.

NDIS Community Developer

Mission Australia
02.2021 - 07.2021
  • Designed by Mission Australia (Ashfield) the Psychosocial NDIS Access Project (PNAP) determined the efficiency of National Disability Insurance Scheme (NDIS) application
  • Our positive impact the project created, reduced an identified gap in access pathways within the Central and Eastern Sydney Primary Health Network (CESPHN) catchment area
  • We provided 10,070 hours of support to 273 consumers, submitted over 175 NDIS applications, had a 96% application approval rate, and obtained $8.4 million in support funding in first plans.

NDIS Local Area Coordinator

St Vincent de Paul Society NSW
01.2017 - 01.2020
  • St Vincent de Paul Society NSW ('the Society') was commissioned to deliver Local Area Coordination (LAC) services as part of the National Disability Insurance Scheme (NDIS) rollout in NSW
  • We assisted significant numbers of participants coming into the scheme for their first plan.

Business Manager

MAX Disability Employment
01.2017 - 01.2017
  • MAX Employment is the largest provider of employment services in Australia
  • Managed a small team of job consultants, an advocate for clients in reaching their identified employment aspirations to temporary and permanent outcomes.

Business Manager

GP Technology Solutions Pty Ltd
01.2015 - 01.2016
  • Sentral is education management software designed for the school environment and is used by over 1200 Australian schools
  • Web-based suite of modules, Sentral provided a comprehensive interface for the management, tracking and reporting of data for school administration.

Education

Advanced Diploma Sport Management -

Australian Business Academy

Skills

  • Mentoring and Coaching
  • Team Building
  • Negotiation
  • People Development
  • National Account Lead
  • Active Listener and Critical Thinker

Timeline

Administration Officer / PSO

Hospital Interface Branch
07.2023 - Current

Senior Guardian

NSW Trustee & Guardian
11.2021 - 02.2023

NDIS Community Developer

Mission Australia
02.2021 - 07.2021

NDIS Local Area Coordinator

St Vincent de Paul Society NSW
01.2017 - 01.2020

Business Manager

MAX Disability Employment
01.2017 - 01.2017

Business Manager

GP Technology Solutions Pty Ltd
01.2015 - 01.2016

Advanced Diploma Sport Management -

Australian Business Academy

Similar Profiles

CREATE PROFILE
Deana Hatzisevastos