Deanna Di Maria
Cairns,QLD
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
6
6
years of professional experience
Work History
Project Manager
Hays ACT
06.2023 - Current
- Planned, designed, and scheduled phases for large projects.
- Achieved project deadlines by coordinating with clients to manage performance.
- Provided detailed project status updates to stakeholders and executive management.
- Identified plans and resources required to meet project goals and objectives.
- Monitored project progress, identified risks and took corrective action as needed.
- Scheduled and facilitated meetings between project stakeholders to discuss deliverables, schedules and conflicts.
- Analyzed project performance data to identify areas of improvement.
Team Leader
Harcourt's Move
03.2022 - 06.2023
- Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards.
- Reviewed, implemented and updated company records related to team activities for future reference.
- Optimized customer experience by delivering superior services and effectively troubleshooting issues.
- Developed effective improvement plans in alignment with goals and specifications.
- Gathered, organized and input information into digital database.
- Maintained database systems to track and analyze operational data.
- Provided reporting for forecast analysis and ad-hoc reporting in support of decision-making.
Senior Property Manager
Next Level Asset Management
12.2020 - 03.2022
- Management of residential portfolio of 280 properties.
- Investigated and resolved any tenant complaints.
- Attracted tenants by advertising vacancies and personally showed units to potential renters.
- Maintained building systems by working with maintenance services and supervised repairs.
- Communicated effectively with owners, residents, and on-site associates.
- Kept properties in compliance with local, state and federal regulations.
- Delivered emergency 24-hour on-call service for tenants on building issues.
- Followed up on delinquent tenants and coordinated collection procedures.
- Formal representation of clients at tribunal.
- Generated leads for sales and rental properties through cold calls and referrals.
Senior Property Manager
Nelson Alexander
05.2017 - 03.2022
- Management of residential portfolio of 190 properties.
- Investigated and resolved any tenant complaints.
- Maintained building systems by working with maintenance services and supervised repairs.
- Implemented and enforced policies and procedures to maintain properties to highest standards.
- Communicated effectively with owners, residents, and on-site associates.
- Kept properties in compliance with local, state and federal regulations.
- Delivered emergency 24-hour on-call service for tenants on building issues.
- Followed up on delinquent tenants and coordinated collection procedures.
- Training of current and new staff members.
Temp Worker
Real Estate Career Developers
04.2017 - 07.2017
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Completed final move-out walk-throughs with tenants to identify required repairs.
- Introduced prospective tenants to types of units available and performed tours of premises.
- Followed up on delinquent tenants and coordinated collection procedures.
Education
Certificate IV - Real Estate
Box Hill Institute Tafe
Box Hill11.2013
CERTIFICATE III - Business
Gipps Tafe
Monash Univertisity10.2012
Skills
- Microsoft Office
- Customer Service
- Time Management
- Data Collation
- Administrative Support
- Crisis Management
Timeline
Project Manager
Hays ACT
06.2023 - Current
Team Leader
Harcourt's Move
03.2022 - 06.2023
Senior Property Manager
Next Level Asset Management
12.2020 - 03.2022
Senior Property Manager
Nelson Alexander
05.2017 - 03.2022
Temp Worker
Real Estate Career Developers
04.2017 - 07.2017
Certificate IV - Real Estate
Box Hill Institute Tafe
CERTIFICATE III - Business
Gipps Tafe
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