Deanna Fahizal
Kuraby,Australia
Summary
With 11 months of dedicated childcare experience and a solid year in the food and beverage industry, I have honed my customer service and communication skills. I am adept at fostering positive relationships with both children and clients, ensuring a welcoming and efficient environment. My background demonstrates a commitment to excellence in service delivery and a strong work ethic.
Overview
4
4
years of professional experience
Work History
Childcare Lead Educator
Sunnybank Hills State School
01.2024 - Current
- Participated in ongoing professional development opportunities to stay current on best practices in childcare education.
- Documented children's growth and development.
- Prepared group activities to enhance socialization, communication and problem-solving skills for children.
- Led children in creative, athletic, and educational activities while maintaining safe and orderly group.
- Observed play activities to identify positive behaviours and areas in need of improvement, implementing behaviour redirection where appropriate.
Food Preparation Worker/Cashier
Zone Kebab
01.2024 - 06.2025
- Multitasked effectively during high-volume periods by prioritising tasks based on urgency and importance.
- Maintained effective supply levels by monitoring and reordering food stock and dry goods.
- Worked flexible schedule and extra shifts to meet business needs.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
Cashier/Restaurant Waiter
Maa Kinn Thai Restaurant
02.2021 - 06.2022
- Cultivated warm relationships with regular customers
- Used cash registers and credit card machines to cash out customers
- Bussed and reset tables to keep dining room and work areas clean
- Explained menu items and suggested appropriate options for food allergy concerns
- Remained calm and poised when dealing with difficult customers or during busy shifts
Education
Diploma of Nursing - Nursing
TAFE Queensland
QLD12-2025
High School Diploma - Certificate II in Health Support Services, Certificate III in Health Services Assistance
MacGregor State High School
MacGregor, QLD11.2023
Skills
- Reliability as a teammate
- Organisation skills
- Time management
- Telephone skills
- First aid and CPR
- Sociable
- Patient
- People person
- Strong listening skills
- Works well in a team environment
- Customer service
- Problem-solving skills
- Medical terminology
Languages
Malay
Indonesian
English
Timeline
Childcare Lead Educator
Sunnybank Hills State School
01.2024 - Current
Food Preparation Worker/Cashier
Zone Kebab
01.2024 - 06.2025
Cashier/Restaurant Waiter
Maa Kinn Thai Restaurant
02.2021 - 06.2022
Diploma of Nursing - Nursing
TAFE Queensland
High School Diploma - Certificate II in Health Support Services, Certificate III in Health Services Assistance
MacGregor State High School
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