Deanna Kuruwitage

sssGreeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.

• Answered incoming and outgoing telephone calls and emails in a timely and effective manner
• Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
• Ensured accurate record-keeping with diligent data entry and database management for vital company information.
• Effectively administered student data through the use of administrative systems and point-of-sale client software, including student enrollment, record-keeping, invoicing, and billing processes.
• Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
• Restocked supplies and submitted purchase orders to maintain stock levels.
• Optimised calendar management for executives by scheduling appointments strategically while considering priorities and minimizing conflicts.
• Conducted multiple meetings for key internal and external stakeholders
• Streamlined office processes by implementing efficient filing and organisational systems.
• Assisted in onboarding new employees, providing training materials, and coordinating orientation schedules to ensure a smooth integration into the team.

• Greeted customers and helped with product questions, selections, and purchases.
• Offered each customer top-notch, personal service to boost sales and customer satisfaction.
• Managed efficient cash register operations.
• Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
• Developed strong rapport with customers and created a positive impression of business.