Dynamic Patient Safety & Accreditation Consultant with a proven track record in Clinical Governance, excelling in incident investigation and quality improvement. Adept at data analysis and fostering team leadership, I drive initiatives that enhance patient care and ensure compliance with accreditation standards, all while maintaining integrity and effective communication.
Overview
13
13
years of professional experience
Work History
Patient Safety & Accreditation Consultant
Clinical Governance
Central Coast Local Health District, NSW
04.2012 - Current
Incident Investigation and Risk Management – Identifying and mitigating potential hazards to improve patient care.
Accreditation – Participate in relevant standard committees to ensure facilitation towards compliance with national standards requirements and direction toward strategies for improvement and consumer engagement; provide education, guidance, and support.
Data Analysis and Reporting – Gathering and interpreting safety-related data to identify trends and drive improvements.
Leadership and Training – Guiding healthcare teams, implementing best practices, and conducting educational programs.
Quality Improvement – Leading initiatives to enhance patient care, and reduce medical errors.
Consumer Feedback Manager (Leave Relief)
Clinical Governance Unit
CCLHD
01.2016 - 08.2018
Consumer Feedback Facilitator (secondment)
Clinical Governance Unit
CCLHD
01.2016 - 08.2018
Acting Manager (Leave Relief)
Clinical Governance Unit
CCLHD
05.2016 - 05.2017
Education
Bachelor of Science - Nursing
University of Western Sydney
Sydney, NSW
11-1993
Advanced Acute Care Nursing Graduate Certificate
College of Nursing
01-2000
Stomal Therapy Wound Care & Continence Graduate
College of Nursing
01-2004
First Line Emergency Critical Care Graduate Cert
College of Nursing
01-2007
Skills
Incident investigation
Data analysis
Quality improvement
Team leadership
Multitasking and organization
Time management
Problem-solving
Reports and documentation
Analysis & evaluation
Process improvement
Problem solving
Patient safety
Accreditation standards
Consumer feedback management
Verbal and written communication
Integrity and honesty
OTHER TRAINING
Reflective practice and unconscious bias workshop (2025)
Accelerated Applied Safety & Quality Program Participant Foundational and Intermediate (2022)
NSW Health Facilitation Development Program Yellow Band (2022)
Incident Management / IMS + Administrator training (2021)
QARS administrator training (2020)
Project management – University of Newcastle (2019)
Foundational Clinical Leadership Program graduate, Clinical Excellence Commission (2019)
Certificate of Completion, NSQHS Standards (Second Edition), Orientation Course (2019)
Accelerating Implementation Methodology (AIM) training (2019)
Clinical practice improvement – driver diagram (2019)
Acting Clinical Nurse Consultant at Clinical Governance Unit, Patient SafetyActing Clinical Nurse Consultant at Clinical Governance Unit, Patient Safety
Technical Assistance to ECOWAS for Improved Region at Fisheries Governance in Western AfricaFisheries Governance in Western Africa Programme(PESCAO), GOPATechnical Assistance to ECOWAS for Improved Region at Fisheries Governance in Western AfricaFisheries Governance in Western Africa Programme(PESCAO), GOPA