Summary
Overview
Work History
Education
Skills
Referrals
Interests
Work Availability
Timeline
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Deanne Glenn

Deanne Glenn

Confident, Self Driven & Adaptable
Kings Park

Summary

I am a reliable and enthusiastic employee and enjoy adding immediate and long term value to any environment. I am inspired to help others and driven to apply unfailing work ethic to meet objectives. I am naturally industrious and committed, with a strong skillset for multitasking and excellent time management.

Overview

27
27
years of professional experience

Work History

Aged Care Worker Casual - Part Time

Dovida
02.2024 - Current
  • Build strong relationships with 90% of clients, to deliver emotional support and companionship.
  • Engage client in meaningful conversation, socialization, and activity while providing personal one on one assistance.
  • Maintain clean and safe living environments for all clients, ensuring their wellbeing at all times.
  • Increase client satisfaction ratings through a consistent focus on effective communication and empathetic caregiving.
  • Assist clients with daily living tasks, promoting independence and dignity.
  • Adhere strictly to infection control protocols, minimizing the risk of communicable diseases within the facility.
  • Developed trust-based relationships with residents by actively listening to their concerns and demonstrating genuine interest in their lives.

Cellar Door Co-ordinator Casual - Part Time

Witchmount Estate Winery
02.2023 - Current
  • Event co-ordination, proven to increase customer satisfaction with increase of returning customers
  • Event promotions, creating calendar of events and coordinating all aspects to launch.
  • Delivering excellent customer service to all patrons.
  • Coordinated with vendors to procure high-quality materials at competitive prices, maximizing profitability for the company.
  • Digital marketing management and sales has seen a 25% increase over 12 month period.
  • Website development - ongoing.
  • Championed continuous improvement efforts within the team by implementing suggestions that led to enhanced operational effectiveness.
  • New product images and layout. Identified and rectified areas for improvement at the checkout system resulting in increased online sales.
  • Developing rosters for pool of casuals.

Office Administration - Full Time

Educating Kids
03.2022 - 09.2022
  • Handled office administration tasks.
  • Liase with contractors and coordinate building works
  • Web content copywriting for over 300 new art & craft products
  • Supported office administration tasks to facilitate seamless daily operations and improve overall workflow.

Retail Management - Full Time

SoilWorx
09.2010 - 12.2021
  • In my 11 years i progressed from retail sales to store management to retail management.
  • Forecasting & Purchasing and budgeting for stock requirements of hard and soft landscaping products for 3 stores
  • Project development, coordinating new fitout of 2,000sq ft showroom
  • Organise & manage contractors
  • Display design, coordinate instals, and fitout
  • Plant/Greenlife core range development and implementation
  • Secured nationwide celebrity to attend and facilitate grand reopening launch day
  • Sales analysis, daily use of excel to monitor sales over 3 stores
  • Budget based KPIs with 8.5/10 performance
  • Supplier sourcing & relationship management
  • Team leadership, rostering and training support
  • Exemplary customer service skills, both written and verbal
  • Front end loader licensed and experienced

Machine Operator & Tree Technician - Full Time

Liparoo Almond Farm
03.2004 - 01.2007
  • Tractor work to Tree Technician
  • Tree maintenance via tractor work, herbicides & pesticides
  • Harvest operator on multiple farm sites during harvesting
  • Tree technician involved care of 250,000 almond trees
  • Co ordinate planting trees with teams

Horticulturalist - Full Time

Fawkner Memorial Park
09.1998 - 02.2004
  • Maintenance Gardener of appointed areas in the cemetery
  • Schedule and coordinate team works in own allocated area, including mulching, large pruning days and mowing crew
  • Herbicide and pesticide application scheduling
  • Seasonal & time management
  • Assistance, care and consideration for all grieving visitors

Education

High School Diploma -

Kings Park Secondary College
Kings Park, VIC
04.2001 -

Cet IV Horticulture -

Ballarat School of Mines
Ballarat, VIC

Health & Harmony College
Online Studies

Skills

Referrals

  • Claire Tao, Witchmount Wineries | Finance Manager | 0420 702 269
  • Vesna Novakovic, The Heart Leader | Entrepreneur | 0400 064 072
  • Benjamin Toussaint, Proludic | Play & Project Consultant | 0421 084 947

Interests

  • Outdoor Recreation
  • Gardening
  • Hiking
  • Martial Arts
  • Gym Workouts & Yoga
  • Regularly practice mindfulness and meditation for overall wellness
  • Growing herbs, vegetables, or fruits in home gardens
  • Wine Tasting!

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Aged Care Worker Casual - Part Time

Dovida
02.2024 - Current

Cellar Door Co-ordinator Casual - Part Time

Witchmount Estate Winery
02.2023 - Current

Office Administration - Full Time

Educating Kids
03.2022 - 09.2022

Retail Management - Full Time

SoilWorx
09.2010 - 12.2021

Machine Operator & Tree Technician - Full Time

Liparoo Almond Farm
03.2004 - 01.2007

High School Diploma -

Kings Park Secondary College
04.2001 -

Horticulturalist - Full Time

Fawkner Memorial Park
09.1998 - 02.2004

Cet IV Horticulture -

Ballarat School of Mines

Health & Harmony College

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Deanne GlennConfident, Self Driven & Adaptable