Summary
Overview
Work History
Education
Skills
Referrals
Interests
Work Availability
Timeline
Generic
Deanne Glenn

Deanne Glenn

Confident, Self Driven & Adaptable
Kings Park

Summary

I am a reliable and enthusiastic employee and enjoy adding immediate and long term value to any environment. I am inspired to help others and driven to apply unfailing work ethic to meet objectives. I am naturally industrious and committed, with a strong skillset for multitasking and excellent time management.

Overview

27
27
years of professional experience

Work History

Aged Care Worker Casual - Part Time

Dovida
02.2024 - Current
  • Build strong relationships with 90% of clients, to deliver emotional support and companionship.
  • Engage client in meaningful conversation, socialization, and activity while providing personal one on one assistance.
  • Maintain clean and safe living environments for all clients, ensuring their wellbeing at all times.
  • Increase client satisfaction ratings through a consistent focus on effective communication and empathetic caregiving.
  • Assist clients with daily living tasks, promoting independence and dignity.
  • Adhere strictly to infection control protocols, minimizing the risk of communicable diseases within the facility.
  • Developed trust-based relationships with residents by actively listening to their concerns and demonstrating genuine interest in their lives.

Cellar Door Co-ordinator Casual - Part Time

Witchmount Estate Winery
02.2023 - Current
  • Event co-ordination, proven to increase customer satisfaction with increase of returning customers
  • Event promotions, creating calendar of events and coordinating all aspects to launch.
  • Delivering excellent customer service to all patrons.
  • Coordinated with vendors to procure high-quality materials at competitive prices, maximizing profitability for the company.
  • Digital marketing management and sales has seen a 25% increase over 12 month period.
  • Website development - ongoing.
  • Championed continuous improvement efforts within the team by implementing suggestions that led to enhanced operational effectiveness.
  • New product images and layout. Identified and rectified areas for improvement at the checkout system resulting in increased online sales.
  • Developing rosters for pool of casuals.

Office Administration - Full Time

Educating Kids
03.2022 - 09.2022
  • Handled office administration tasks.
  • Liase with contractors and coordinate building works
  • Web content copywriting for over 300 new art & craft products
  • Supported office administration tasks to facilitate seamless daily operations and improve overall workflow.

Retail Management - Full Time

SoilWorx
09.2010 - 12.2021
  • In my 11 years i progressed from retail sales to store management to retail management.
  • Forecasting & Purchasing and budgeting for stock requirements of hard and soft landscaping products for 3 stores
  • Project development, coordinating new fitout of 2,000sq ft showroom
  • Organise & manage contractors
  • Display design, coordinate instals, and fitout
  • Plant/Greenlife core range development and implementation
  • Secured nationwide celebrity to attend and facilitate grand reopening launch day
  • Sales analysis, daily use of excel to monitor sales over 3 stores
  • Budget based KPIs with 8.5/10 performance
  • Supplier sourcing & relationship management
  • Team leadership, rostering and training support
  • Exemplary customer service skills, both written and verbal
  • Front end loader licensed and experienced

Machine Operator & Tree Technician - Full Time

Liparoo Almond Farm
03.2004 - 01.2007
  • Tractor work to Tree Technician
  • Tree maintenance via tractor work, herbicides & pesticides
  • Harvest operator on multiple farm sites during harvesting
  • Tree technician involved care of 250,000 almond trees
  • Co ordinate planting trees with teams

Horticulturalist - Full Time

Fawkner Memorial Park
09.1998 - 02.2004
  • Maintenance Gardener of appointed areas in the cemetery
  • Schedule and coordinate team works in own allocated area, including mulching, large pruning days and mowing crew
  • Herbicide and pesticide application scheduling
  • Seasonal & time management
  • Assistance, care and consideration for all grieving visitors

Education

High School Diploma -

Kings Park Secondary College
Kings Park, VIC
04.2001 -

Cet IV Horticulture -

Ballarat School of Mines
Ballarat, VIC

Health & Harmony College
Online Studies

Skills

Team Coordination

Collaborative Team Member

Exceptional Customer Service

Administrative Oversight

Cost Control Measures

Sales Performance Analysis

Proficient in Microsoft Applications

Excel Data Analysis

Visual Communication Skills

Proficient in Word

Timely Project Completion

Flexible Problem Solver

Independent Task Management

Referrals

  • Claire Tao, Witchmount Wineries | Finance Manager | 0420 702 269
  • Vesna Novakovic, The Heart Leader | Entrepreneur | 0400 064 072
  • Benjamin Toussaint, Proludic | Play & Project Consultant | 0421 084 947

Interests

  • Outdoor Recreation
  • Gardening
  • Hiking
  • Martial Arts
  • Gym Workouts & Yoga
  • Regularly practice mindfulness and meditation for overall wellness
  • Growing herbs, vegetables, or fruits in home gardens
  • Wine Tasting!

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse

Timeline

Aged Care Worker Casual - Part Time

Dovida
02.2024 - Current

Cellar Door Co-ordinator Casual - Part Time

Witchmount Estate Winery
02.2023 - Current

Office Administration - Full Time

Educating Kids
03.2022 - 09.2022

Retail Management - Full Time

SoilWorx
09.2010 - 12.2021

Machine Operator & Tree Technician - Full Time

Liparoo Almond Farm
03.2004 - 01.2007

High School Diploma -

Kings Park Secondary College
04.2001 -

Horticulturalist - Full Time

Fawkner Memorial Park
09.1998 - 02.2004

Cet IV Horticulture -

Ballarat School of Mines

Health & Harmony College
Deanne GlennConfident, Self Driven & Adaptable