Deanne Webster
Ballarat,VIC
Summary
Dynamic leader with a proven track record at Meredith Dairy, excelling in team coordination. Expert in leading to enhance team efficiency and resolve issues, boosting satisfaction rates of customers buying the product. Fostering a collaborative environment, significantly improving project outcomes.
Overview
2025
2025
years of professional experience
Work History
Customer Service
Officeworks
- Developed strategies to overcome challenges and promote team success.
- Utilized customer feedback to improve customer service.
- Answered client queries and complaints to provide strong customer service.
Team Leader-production Work
Meredith Dairy
01.2021 - Current
- Coordinated team efforts for successful completion of tasks within deadlines.
- Developed strategies to overcome challenges and promote team success.
- Increased efficiency by delegating tasks based on team members' strengths.
- Have team meetings to drive progress and resolve any issues promptly.
- Collaborated with other department leaders to establish shared goals and ensure alignment across teams.
Customer Service Cashier
Reject Shop
01.2019 - 10.2020
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Processed customer orders and accurately handled payment transactions.
- Counted money in drawers at beginning and end of each shift.
- Answered product questions using knowledge of sales and store promotions.
- Assisted in training new employees, ensuring they were knowledgeable about company policies and procedures.
- Utilized POS system to handle customer cash and credit card transactions.
Education
Sebastopol Secondary College
Ballarat, VICSkills
- Customer service expert
- Customer service orientation
- Very easy going and friendly
Timeline
Team Leader-production Work
Meredith Dairy
01.2021 - Current
Customer Service Cashier
Reject Shop
01.2019 - 10.2020
Customer Service
Officeworks
Sebastopol Secondary College
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