Dearn Warwick
Taree,NSW
Summary
Organized and dedicated Team Member with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
23
23
years of professional experience
Work History
Retail Sales Associate
Bunnings Warehouse
03.2009 - Current
- Created inviting environment for customers by maintaining store organization and cleanliness.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Trained and supervised new employees to use selling strategies and apply best practices.
Server
Clouds Cafe
02.2001 - 03.2009
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
Education
Wyong High School
Wyong, NSWSkills
- Product Promotions
- Information Analysis
- Transaction Processing
- Cash Drawer Management
- Strong Communication and Interpersonal Skills
- Professional Appearance
- Special Order Coordination
- Policy and Procedure Adherence
- Time Management
- Customer Engagement
- Teamwork and Collaboration
- Reliability and punctuality
- Order Processing
- Phone Etiquette
Timeline
Retail Sales Associate
Bunnings Warehouse
03.2009 - Current
Server
Clouds Cafe
02.2001 - 03.2009
Wyong High School
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