Deb Janjis
Marine Surveyor
Gables,NSW
Summary
Marine Surveyor with extensive experience within the Marine Insurance Portfolio.
Proficient in all line of Marine Surveying, Sea, Land, Rail and Air. Quality loss condition assessment, quantifying loss setting reserve, salvage and compliance verification. Proficient in technical reporting and stakeholder communication, with a focus on root-cause analysis and investigations in both domestic and international cargo and imports. Meticulous attention to detail and effective autonomous work in high-pressure environments. Dedicated to enhancing operational safety and minimizing client losses through precise assessments.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Marine Surveyor
Technical Assessing / Procare Claims & Risks
07.2022 - 11.2025
- Liaise with insurers, brokers, shipping agents, vessel staff, port authorities, and third-party contractors / handlers
- Coordinate urgent call-outs, site attendance, and logistics management within time-critical conditions
- Investigate incidents cause of loss, identify liability in professional and structured analysis and engagement, quantify financial loss in line with insurance standards and guidelines
- Source, review and analyses Third Party documentation: Shipping documents, Customs entry, WHS report, Third-party Incident Report, Police Investigation Report, Statutory Declarations, Witness interview and Statements, manage and review Legal Demands, execute Notice of Intent
- Prepare clear, detailed, technical reports, statements of fact, and supporting shipping documentation to validate and substantiate investigation decisions
- Quantify and setting Preliminary Loss Reserve, with accuracy, utilizing professional experience and third-party estimations and quotations
- Assess salvage potential, recovery pathways, and mitigation options for cargo-related losses
- Experienced in International and domestic markets claims
- Ensure adherence to WHS requirements, marine regulations, and operational protocols (Sea, Air, Land and Rail) GICOP
- Manage confidential information with discretion, accuracy, and professionalism - Technical Report Structure with thorough review and meticulous investigation strategy plans to validate and investigate circumstance of loss and liability
- Impeccable attention to detail and inquisitive investigation skills
- Contribute to office operations, reporting workflows, invoicing, and quality assurance processes
- Communicate effectively at all levels to resolve issues
- Strong negotiation skills, whilst maintaining strong stakeholder relationships
- Professional communication to all parties concerned using discretion via updates utilizing telephone, email, SMS, or dashboards/portal entry
- Client engagement, new and existing clients to source greater job allocations, resolve any concerns, manage KPI's and client expectations
- Coordinated with internal business units to discover and manage risk mitigation strategies, during assessments.
- 5+ years working autonomously with sound judgement, attention to detail, and a solutions-focused mindset
- Functional and professional home office and meeting room
Business Development Manager
Johns Lyng Group
Wetherill Park, NSW
03.2015 - 06.2022
- Prospected, identified and cultivated relationships with contacts to promote product lines and solutions
- Plan, build and maintain strong strategic and collaborate partnerships with key stakeholders in broker and loss adjusting organization's
- Manage a multi million dollar portfolio, end to end claims management, escalations
- Manage and support 4 case managers, drive outcomes
- Revenue and strategic drive on deliveries of SLA and manage KPI's
- Build and maintain collaborative internal relationships and networks to deliver enhanced services and value in line with organization ethics
- Significant experience in sales planning, execution, presentation and management within NSW/ACT including regional and interstate travel
- Strong skills in analytical and critical thinking, problem solving, prioritization, proactive decision making
- Well developed interpersonal skills to gain support and collaboration in achieving key goals
- Event management, logistics, clientele invitations with key clients at numerous regional and metro locations bringing clients together for networking purposes and sales targets
- Mentoring, training and nurturing of junior colleagues
APAC Performance Coordinator
Oracle
North Ryde, NSW
03.2006 - 12.2014
- Coordinator APAC Sales On Boarding Training
- Event Management
- Coordinating end to end and production of speaking program
- Onsite Coordination, run front of house activity, manage facilitators of venue an on the day movement of participants
- Event Logistics, inventory and delivery of all course material, equipment, oversee packing and unpacking of deliveries, coordinate printing of material
- Event Documentation, assist in the production of handbooks, run sheets, maintain database throughout event and future records
Skills
- Cargo, damage, and condition surveying across domestic and international markets
- Loss assessment & root-cause investigation aligned with insurance standards
- Technical report writing for insurers, brokers, and legal stakeholders
- Evidence collection and analytical review to support liability and recovery decisions
- Stakeholder liaison with insurers, shipping agents, port authorities, and vessel staff
- Risk identification and mitigation planning to minimize financial exposure
- Knowledge of policy wording, claims processes, and recovery pathways
- Coordinating urgent site attendance within time-critical environments
- High-level communication & negotiation during incidents and claim disputes
- Autonomous decision-making with strong accuracy, compliance, and professionalism
Affiliations
- "Restyle on a Budget" online interior design business - created August 2025
- Over the shoulder diesel mechanic apprenticeship (hope you get my humour)
Certification
- Diploma of Loss Adjusting
- Maritime Security Identification Card
Accomplishments
- Executive Board Member Woman in Insurance (2023-2024)
Timeline
Marine Surveyor
Technical Assessing / Procare Claims & Risks
07.2022 - 11.2025
Business Development Manager
Johns Lyng Group
03.2015 - 06.2022
APAC Performance Coordinator
Oracle
03.2006 - 12.2014