DEBASIS SAHOO
Cuttack,India
Summary
More than 13 years of experience in the field of Sampling, Analysis, and Managing teams. 10 years of experience in the field of Sales & Marketing and Client Relationship Management.Agile and adaptable staff leader with stellar work history, motivational approach and upbeat nature. Skilled at training employees and leveraging organized approaches to handle daily planning, scheduling and customer service requirements. Forward-thinking and industrious with diplomatic communication style focused on maximizing engagement and satisfaction.
Overview
18
18
years of professional experience
Work History
Assistant Manager
MITRA S.K. PRIVATE LIMITED
04.2017 - Current
- I am working as Assistant Manager with Mitra S.K Private Limited, an independent Testing, Inspection and Certification (TIC) agency with a legacy of over 85 years
- Headquartered in Kolkata, India, MSK network of offices and laboratories in 40 countries marks the global footprint of the company.
- Monitor expenses and assign controls periodically to keep operation cost at the minimal level.
- Looking after the overall reporting of commodities like Ferro Alloys, Iron Ore, Coal & Coke, Fluxes and reductants.
- To monitor and ensure smooth operation in the field with minimum Turn Around Time.
- Make sure team works towards EADA cycle completion towards greater customer delight
- Monitor and ensure EIC, NABL, NABCB, DG SHIPPING, ISO or other mandatory documents in respect to operation.
- Liaison with Customers, Shipper, Vessel agents, and other agencies connected with field work-Other inspection agencies, Port authorities, etc.
- Implemented staff training programs, enhancing product knowledge and improving customer service skills.
- Collaborated with the management team to develop strategic plans for business growth and improvement.
- Boosted employee morale by recognizing outstanding performance and celebrating team accomplishments.
- Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
Project In Charge Cum Lab In Charge
GEO-CHEM LABORATORIES (P) LTD.
04.2010 - 04.2017
- Worked as Project In charge cum Lab In charge with GEO-CHEM Laboratories (P) Ltd., an international independent inspection and testing company (An ISO 9001:2008 certified company)
- Worked at ESSAR Steel Ltd., Paradeep on behalf of GEO-CHEM Laboratories (P) Ltd for FO (Furnace Oil) analysis.
- Worked at Vedanta Aluminium Ltd, Jharsuguda on behalf of GEO-CHEM Laboratories (P) Ltd for coal sampling, preparation and analysis.
- · As Project In charge, I am responsible for complete sampling, preparation, analysis, and reporting.
- Daily safety meeting and generation of weekly status report,ensuring the security and safety of the team members,preparing daily roster for the team,analyzing the behavioural skills of the staff and arranging required trainings to improve the same.
Customer Manager
Mahindra And Mahindra Financial Services Limited
01.2006 - 04.2010
- Mahindra and Mahindra Financial Services Limited, is one of the largest financial company of India.
- Customer Survey, handling client’s complaints.
- Making field inspections of the customers before the approval of the loan amount, responsible for the sanction of loans,collection of the EMIs from the customers.
- Re-possession of the vehicles from the default customers, defining work and guidelines for the workers, making daily visits to various dealer points and showrooms.
- Arranging meetings and presentation at various offices, dealer’s points and showrooms.
- Putting camps at various places.
- Responsible to maintain team work and discipline in office.
- Making plans to achieve higher targets day by day, responsible for doing re-finances of old vehicles.
Education
MBA - Marketing & Finance
Punjab Technical University, India
08.2008
Bachelor of Science - Science Education
Utkal University
Odisha07.2005
Intermediate - Science Education
CHSE
Odisha06.2002
Matriculation -
CBSE
Odisha07.2000
Skills
- Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills
- Proficient in using independent decision-making skills and sound judgment to positively impact company success
- Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance
- Skilled at training employees and leveraging organized approaches to handle daily planning, scheduling and customer service requirements
- Forward-thinking and industrious with diplomatic communication style focused on maximizing engagement and satisfaction
- Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency
- Uses independent decision-making skills and sound judgment to positively impact company success
- Dedication & Short learning curve for new assignments
- Ability to interact & establish sound relationship with colleagues and clients, ability to work effectively, individually as well as in team environment
- Product and Service Knowledge
- Employee Performance Evaluations
- Employee Scheduling
- Task Delegation
- Operations Management
- Cost Reduction
- Financial Management
- Team Motivation
- Project Management Abilities
- Budgeting and Finance
Achievements Activities
- Management Development Program on Building & Leading Teams IIM, Indore
- Organized seminars and cultural events at College/University.
- Won prizes and certificates in sports events at school/college.
Language
English, Hindi, Odia
Personal Information
- Father's Name: Mr. Ashok Kumar Sahoo
- Mother's Name: Mrs Pārbati Sahoo
- Date of Birth: 05/05/1985
- Nationality: Indian
- Marital Status: Married
Timeline
Assistant Manager
MITRA S.K. PRIVATE LIMITED
04.2017 - Current
Project In Charge Cum Lab In Charge
GEO-CHEM LABORATORIES (P) LTD.
04.2010 - 04.2017
Customer Manager
Mahindra And Mahindra Financial Services Limited
01.2006 - 04.2010
MBA - Marketing & Finance
Punjab Technical University, India
Bachelor of Science - Science Education
Utkal University
Intermediate - Science Education
CHSE
Matriculation -
CBSE
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