Summary
Overview
Work History
Education
Skills
Work Availability
Quote
Timeline
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Debbie Auckram

7 Palmerston Court New Auckland,Qld

Summary

Time efficient, self-motivated, work well alone or as a part of a team.

Trustworthy, reliable, excellent communication skills, close attention to detail, self-motivated, think fast.

Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency.

Uses independent decision-making skills and sound judgment to positively impact company success. Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality.

Dependable and quick-learning team player with effective communication and organization skills

Goal: To seek and maintain employment leading to full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

9
9
years of professional experience

Work History

Virtual Receptionist

Step Relief Podiatry
New Auckland , QLD
01.2023 - Current
  • Utilized automated systems to handle customer requests and initiate and complete service orders.
  • Reviewed incoming correspondence to identify items of special interest for management and prepared appropriate responses for routine correspondence.
  • Responded to calls to provide information concerning services and products and refer calls to appropriate personnel.
  • Managed electronic and paper filing systems by updating paperwork, maintaining documents, and accurately recording information.
  • Monitored emails, organized inbox, and prioritized messages for supervisor.
  • Set up virtual Zoom meetings, invited guests and disseminated agendas.
  • Answered and screened calls to provide information, schedule appointments and take detailed messages.
  • Kept extensive contact list updated with new contacts and changes to existing contacts.
  • Completed business correspondence, transcription, and data entry.
  • Bookings Via Cliniko Halaxy & Communication through Slack

Office Cleaner

Swampy's Property Services
Gladstone, QLD
01.2020 - 02.2023
  • Responsibilities included ordering supplies, restocking supplies, general cleaning duties, hazardous cleaning, training and meeting strick deadlines.
  • Delivered quality customer service to address urgent needs and cleaning requests
  • Mixed, used and properly stored hazardous chemical cleaners to reduce risk of injury or illness.

Administrator - Business Operations

Family Day Care Services
Gladstone, QLD
07.2014 - 12.2019
  • Developed daily, weekly & monthly reports.
  • Document Creation
  • Risk Assessment Creation and delivery
  • Scheduled diaries & meetings.
  • Inbound/Outbound calls
  • Referring clients
  • Leading Meetings
  • Created Risk Assessments regularly.
  • Used Several different software systems.
  • Accurate & Fast typing speed
  • Fostered strong rapport with clients, vendors and stakeholders through consistent follow-up and communication.
  • Revised plans to meet changing goals and requirements.
  • Developed strategic plans and initiatives.
  • Strategic Business Administrator with 6 years of experience
  • Observed all laws, regulations and other applicable obligations.
  • Reconciled business and creative needs.
  • Streamlined workflow.
  • Worked with stakeholders to drive product and service definition and design.

Education

Cert 111 - Children's Services / Office Administration

QUEENSFORD COLLEGE
Brisbane, QLD
03.2015

Skills

  • Office Management Software
  • Business Operations Understanding
  • Fast Typing / Accurate
  • Multi-tasking
  • Verbal and Written Communication
  • Sensitive Information Handling
  • Scheduling Appointments / Meetings
  • Telephone Etiquette
  • Strategic Planning & Time Management
  • Professional Relationships
  • Self-Motivated
  • Office administration
  • Customer and client relations
  • Scheduling
  • Multi-line Telephone Systems
  • Documentation and reporting
  • Analytical and Critical Thinking

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote

Every problem is a gift—without problems we would not grow.
Tony Robbins

Timeline

Virtual Receptionist

Step Relief Podiatry
01.2023 - Current

Office Cleaner

Swampy's Property Services
01.2020 - 02.2023

Administrator - Business Operations

Family Day Care Services
07.2014 - 12.2019

Cert 111 - Children's Services / Office Administration

QUEENSFORD COLLEGE
Debbie Auckram