Debbie Dickson

• Followed safety precautions to avoid personal injury and provide safe work environment.
• Used problem-solving skills to alleviate issues efficiently with minimal supervision.
• Removed outdoor debris and yard clippings into receptacles to properly maintain grounds.
• Followed work orders and specifications for machine and equipment replacement, repair, or maintenance.
• Completed daily, weekly, and monthly checklists on building equipment to maintain records of scheduled maintenance procedures.
• Sanitized restrooms using such chemicals as ammonia to reduce spread of germs.
• Provided facility inspection and maintenance to achieve superior levels of cleanliness and upkeep.
• Properly handled, transported, and disposed of recycled materials.
• Trained new maintenance personnel to safely and properly use equipment and tools and apply best practices.
• Safely and effectively handled wide range of cleaning products and solutions.
• Positively engaged with customers and maintained professional appearance as company representative.

Worked as a utility hand helping out where needed form setting up new mine camps to Kitchen and House keeping at the following mines:

• Cracow
• Woleebee Creek
• Ravenswood
• Ernest Henery
• Ensham
• Milne - mobilisation
• Baralaba - mobilisation
• Quilpie - mobilisation

• Recorded findings of inspection process, collaborating with quality team to implement corrective actions.
• Educated employees on specific QA standards and confirmed maintenance of standards.
• Analyzed quality and performance data to support operational decision-making.
• Implemented process improvements to increase productivity in quality assurance operations.

• Opened 4 stores in Gold Coast region and trained 20 employees
• Offered specific training programs to help employees maintain and improve job skills.
• Developed training program for specific, assigned job tasks, including, cash handling, Opening and closing stores, check out procedures packing and all day to day running of front counters
• Developed SOP’s for daily tasks in each store.
• Investigated and resolved customer inquiries and complaints quickly
• Increased efficiency and performance by monitoring team member productivity and providing feedback
• Trained new personnel regarding company operations, policies and services
• Collaborated with staff members to enhance customer service experience and exceed team goals through effective client satisfaction rates
• Exhibited high energy and professionalism when dealing with clients and staff
• Sought ways to improve processes and services provided