Debbie Fayers

Experienced Head of Talent at Kaplan, overseeing recruitment efforts for Australia and New Zealand while also providing comprehensive training for managers on recruitment techniques and interview skills. Committed to ensuring exceptional candidate experiences by enhancing the Employee Value Proposition (EVP) and streamlining induction processes for both new starters and managers. Proficient in managing end-to-end recruitment across all levels, with a strong background in talent acquisition strategies, onboarding, and fostering an inclusive culture. Promoted to Talent, Wellbeing & Employee Experience Manager, My role also encompasses developing and delivering a holistic wellbeing strategy, including EAP access, onsite events, and a centralised Wellness Hub. I’m passionate about creating seamless and engaging onboarding experiences for new starters and leaders, while continuously strengthening our Employee Value Proposition (EVP). With a focus on culture, connection, and continuous improvement, I work across functions to support meaningful and lasting employee experiences.

Developing and supporting managers in core recruitment capabilities, and managing and to end recruitment for all levels of roles from graduate recruitment to senior management • Implementation of Ability & Behavioral testing tools & mechanisms
• Development of EVP and Branding attraction material • Project lead for APA Associate Program and Intern program • Driving quality case studies and coaching managers on interview process/techniques
• Developing internal and social media practices to increase internal referrals, social media-based recruitment sources, and establishing a pipeline of talent for more effective engagement
• Monitor employment costs and productivity levels in relation to recruitment
• Coordinate and influence MHA leaders for timely delivery of recruitment outcomes
• Part of all interviews and drive agenda for interviews
• Represent Munich Re in negotiations with employees and agencies
• Governance of recruitment practices, including development of leaders as recruiters, and documentation of appropriate recruitment briefs, discovery meetings, screening, and interviews, through to background checking.
• Oversee onboarding process to ensure leaders and candidates have all tools required to create a great candidate experience
• Drive and support innovation initiatives for HR and support initiatives in the business

Manage and grow my client portfolio focusing on Insurance and Banking clients. I am the account manager for companies such as: TAL, MetLife, AIA, Pepper Home Loans and Prospa • Source new candidates via a multitude of channels and conduct thorough interviews • Business develop and establish relationships with new clients • Provide excellent service delivery to our portfolio of established clients • Work collaboratively with our team to reach business goals • Handle the job process from beginning to end including short-listing, expert recommendations and maintaining relationships • Phone screening, interviewing and shortlisting candidates • Posting job adverts

My husband and I travelled to Cyprus in 2008 and purchased a company called Aphrodite Weddings LTD. I ran the company and managed the employees and we organised over 120 weddings in our first year. I liaised with venues and suppliers, implemented all marketing strategies and was hands on from start to end to ensure a smooth and successful running of the business.

My role included account management and new business development. I managed a large portfolio of clients including accounts in the finance sector and was the preferred supplier contact for organisations such as Michael Page, AAP, JP Morgan and Abigroup
Responsibilities included telesales, client meetings and presentations of our product. Writing proposals, updating the customer’s relationship management system, and working closely with our clients to ensure a successful ongoing partnership

Organising events for the association members. I was originally employed as the events and marketing coordinator and quickly promoted to the Functions and Events Manager, holding complete responsibility for all aspects of our corporate events. Also, during 2006 I completed a Diploma in Business Marketing. Responsibilities include:
• Functions and events manager
• Manager on site at all times
• Working closely with key exhibitors, suppliers, and team to ensure all elements of the event are met to maximize the success
• Project manage events from start to finish
• Event logistics, budgets and timelines, supplier negotiations and staff co-ordination
• Manage all event administration – registrations, logistics
• Supplier management – venue bookings and liaison, AV co-ordination, financial management, budgeting, and cost control
• Event participant management – speaker co-ordination, co-ordinating sponsors, delegate management

Hutchison 3G Australia Pty Limited – St Leonard’s May 2003 – January 2004

•Ericsson, Bond Street, Sydney August – February 2003
• Custom Call, Bond Street, Sydney June – August 2002
• American Bureau of Shipping, London E1 – March 1999 – February 2002
• Land & Co. Estate Agents (Legal & General), London E3 – November 1998 – March 1999