Debbie Gibbins
Woongarrah,NSW
Summary
Highly motivated person who demonstrates ability to develop and implement successful plans of action to address individual needs.
Displays the ability to adapt skills to new situations in order to best support the people in care.
Able to work as part of a team or autonomously.
Possess the skills required to identify resources necessary to complete a task, seeking clarification from the relevant sources if unclear on an instruction or process.
Strong problem-solving skills to reduce barriers and am committed to helping individuals and families.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude.
Overview
18
18
years of professional experience
Work History
Disability Support Worker
The Disability Trust
05.2020 - Current
- Provided assistance in daily living activities by dressing, grooming, bathing, and toileting patients.
- Drive clients safely to social activities and appointments.
- Keep detailed daily logs with care actions, patient behaviours, and incidents.
- Maintain safety with tidy, clean, and hazard-free home environments.
- Prepare nutritious meals to meet individual dietary needs for clients.
- Transported patients via wheelchair to and from rehabilitation and daily activities.
- Keep accurate records for client files and handled related paperwork.
- Monitor client vital signs, administered medications, and tracked behaviours to keep healthcare supervisor well-informed.
- Entertain, converse with, and read aloud to keep patients mentally alert.
- Maintain detailed records of patient progress, documentation of services and case notes.
- Provide crisis intervention services to individuals facing medical, emotional and mental health challenges in hospital setting.
- Participate in interdisciplinary care conferences to discuss patient care plans and referrals.
Administrative Assistant
Department Of Communities And Justice
11.2017 - 08.2020
- Increased knowledge of systems used to record, store and prepare information that was essential to operate effectively.
- Displayed ability to diversify skills on regular basis and with ease.
- Collected evidence, processed and reported results of audits to relevant staff/management.
- Devised and developed required documentation for use throughout centre ie: individualized logs, sign off sheets, audits etc.
- Enter Incident & Accident information onto relevant individual systems within office recording accurate information utilized to support clients.
- Assisted with organization and maintenance of office filing system for easy retrieval of information.
- Maintained confidentiality and security of sensitive information to protect privacy and security of company data.
- Prepared and edited documents and reports for quality and accuracy.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Received and screened incoming calls, emails and visitors and alerted administrative manager to priority matters.
- Processed invoices and expenses to facilitate financial management.
- Provided support for team projects and initiatives to contribute to team success.
- Developed and maintained positive relationships with clients by providing excellent customer service.
- Managed filing system, entered data and completed other clerical tasks.
- Volunteered to help with special projects of varying degrees of complexity.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
- Facilitated timely delivery of special projects to meet organizational and departmental objectives.
- Identified and recommended changes to existing processes to improve accuracy, efficiency, and quality service.
Community Support Worker
The Department Of Communities And Services
11.2010 - 08.2020
- Planned and hosted on- and off-campus community service activities.
- Provided emotional support to affected residents.
- Connected individuals with available and relevant resources.
- Fielded phone calls and pleasantly greeted office visitors, answering questions and inquiries regarding community resources and services.
- Created and implemented community-based programs to improve education or fill specific needs.
- Accurately recorded relevant information in respect to individual.
- Developed individual goals for each person based on their needs, wants, likes and capabilities with relevant support. To ensure that each day is centred on individuals likes, needs and wants.
- Assist in development and implementation of individualized goals.
- To ensure each personal goal that is made is achievable and met in a timely manner.
- Assist and support people with empathy and understanding.
- Support people to have a voice and assist them to make informed choices.
- Actively support and encourage people to develop and/or maintain life and social skills.
- Ensure each person's safety.
- Follow policies and procedures that are in place.
- Liaise with family, stakeholders and service providers.
- Maintained documentation, wrote reports and tracked expenses using systems in place.
Assistant in Nursing
Department Of Disability And Home Care
11.2005 - 11.2010
- Reported unusual or urgent circumstances in patients' condition or environment immediately to nurse supervisor.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Provided customized care according to individual health plan.
- Wiped down equipment with proper cleaning products after each patient transport to reduce instances of infection.
- Furthered skills by actively taking part in employee training and taking classes to improve skills.
- Organized and managed patient charts and files.
- Cleaned and sterilized medical instruments and disposed of contaminated supplies.
- Created positive patient experience by assisting patients with bathing, ambulating, feeding and personal and oral hygiene care.
- Cared with empathy and compassion to build positive patient and family relationships.
- Contributed to overall quality and care of patients by answering calls for help, taking vital signs, and monitoring behaviour and physical condition for progress or deterioration.
- Measured and recorded food and liquid intake and output to report changes to medical and nursing staff.
- Maintained excellent care continuity through collaboration with nurses and external healthcare professionals.
- Escalated changes in patient behaviour, condition and vital signs for prompt assessment.
- Provided basic wound care to optimize recovery and limit infection risks.
- Transported patients between medical appointments with professional, punctual service.
Education
Certificate III in Individual Support - CHC33015 - Disability Studies
Essential Skills Training And Assessment
Newcastle, NSW02.2017
Certificate III in Aged Care Work - CHC30102 - Aged Care With Disability Components
Integrated Care Management
Newcastle, NSW11.2006
Skills
- Supporting Daily Living Needs based on individual
- Possess knowledge to provide people that are supported with informed choices and encouragement to be active participants in their own lives
- Interdisciplinary Care
- Documentation Skills
- Elderly Care including companionship and emotional support
- Client Requirements
- Task focused with determination to complete set tasks
- Recordkeeping Proficiency
- Creative Thinking
Professional Development
Work, Health & Safety Committee at Kanangra Centre - 4 years
Clown Doctors Workshop
Management of Challenging Behaviour
Makaton Basic Workshop
Inclusive Communication and Behaviour Support
Predict, Asses & Respond To Aggressive/Challenging Behaviour (PART)
Behaviour Support Training (Client's Quality of Life)
Support Person with Epilepsy
Legal and Accurate Documentation
First Attack Fire Fighting - annually
Scam Awareness Training -Phishing
Covid 19 Infection Control Training
First Aid Certificate HLTAID011 Current to 2024
Current Working with Children Check
Current Police Check
Timeline
Disability Support Worker
The Disability Trust
05.2020 - Current
Administrative Assistant
Department Of Communities And Justice
11.2017 - 08.2020
Community Support Worker
The Department Of Communities And Services
11.2010 - 08.2020
Assistant in Nursing
Department Of Disability And Home Care
11.2005 - 11.2010
Certificate III in Individual Support - CHC33015 - Disability Studies
Essential Skills Training And Assessment
Certificate III in Aged Care Work - CHC30102 - Aged Care With Disability Components
Integrated Care Management
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