Debbie McElhinney
Taree,NSW
Summary
Results-oriented Management Professional with over 45 years in retail, skilled in leading teams and driving operational efficiency. Expertise in employee development, customer relationship management, and inventory control. Experienced in adapting strategies to enhance customer satisfaction and foster collaboration, while maintaining high-quality service standards.
Overview
1
1
year of post-secondary education
5
5
years of professional experience
Work History
Customer Service
Spotlight
Queanbeyan
05.2024 - 08.2026
- Welcomed and assisted customers to create a positive shopping experience.
- Educate customers on promotions, policies, and procedures relevant to their shopping experience.
- Monitor stock levels and assist in maintaining optimal inventory levels on the sales floor.
- Maintained product inventory on shelves to enhance customer shopping experience. and displays with merchandise, ensuring product availability was maximized.
- Communicated stock needs to management and supported inventory delivery process to maintain optimal stock levels.
Sales Associate
Early Settler
Canberra , ACT
06.2021 - 07.2024
- Assisted customers with product selection and provided knowledgeable recommendations.
- Helped customers find specific products, answered questions, and offered product advice.
- Addressed customer inquiries and resolved complaints effectively and professionally.
- Processed sales transactions accurately using point-of-sale systems.
- Maintained store displays and ensured products were well-stocked and organized.
- Collaborated with team members to create a welcoming shopping environment.
Education
Certificate II - Retail Operations
Department of Education And Training
08.2000 - 11.2001
Skills
- Knowledge of sales techniques and strategies to drive store performance and increase revenue
- Experience in managing stock levels, conducting inventory audits, and ensuring accurate inventory records
- Experience in overseeing daily operations to ensure smooth functioning of the store
- Ability to maintain high standards of product quality and customer service
- Ability to lead and motivate a team to achieve sales goals and provide excellent customer service
Timeline
Customer Service
Spotlight
05.2024 - 08.2026
Sales Associate
Early Settler
06.2021 - 07.2024
Certificate II - Retail Operations
Department of Education And Training
08.2000 - 11.2001