Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Interests
Timeline
Generic

Debbie Newman

Scarborough,WA

Summary

Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.

Overview

25
25
years of professional experience
1
1
Certification

Work History

Licensee - Property Management & Sales

Newman Realty Wa
12.2010 - Current
  • Directed strategic initiatives to enhance operational efficiency and customer satisfaction.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Oversaw property management processes, ensuring compliance with regulatory standards.
  • Analyzed market trends to inform investment strategies and maximize portfolio performance.
  • Established partnerships with local businesses to expand service offerings and network reach.
  • Implemented technology solutions to streamline operations and improve data accuracy.
  • Boosted client satisfaction rates through exceptional relationship management and prompt resolution of issues.
  • Assisted in recruiting, hiring and training of team members.
  • Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
  • Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
  • Managed purchasing, sales, marketing and customer account operations efficiently.
  • Passionate about learning and committed to continual improvement.
  • Organized and detail-oriented with a strong work ethic.
  • Learned and adapted to new technology and software applications.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Demonstrated strong organizational and time management skills while managing multiple tasks of the agency.

Sales Representative

Professionals Yokine
03.2009 - 09.2010
  • Cultivated strong relationships with clients to drive seller and satisfaction and loyalty.
  • Conducted market research to identify new sales opportunities and refine strategies.
  • Developed tailored presentations to effectively communicate product benefits to diverse audiences.
  • Presented professional image consistent with company's brand values.
  • Built diverse and consistent sales portfolio.
  • Expanded customer base through cold calling, networking, and relationship building.
  • Collaborated with marketing to create impactful promotional materials for increased brand awareness.
  • Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
  • Conducted detailed market analysis to guide development of sales strategies.
  • Cultivated deep understanding of product features to answer questions and overcome objections.
  • Through the knowledge of my Principal at the time (who has well and truly retired), I did further study one day a week through 2010 to complete my Diploma in Real Estate. To commence my own agency with skills I heard learnt through time in the industry.
  • Served customers with knowledgeable, friendly support at every stage of selling or buying a home.

Sales Representative

Century 21 Northlink
06.2004 - 08.2005
  • Increased repeat business by fostering trust-based relationships with past clients through regular communication.
  • Identified and tapped into new markets, as was working in a new area and significantly expanded customer base.
  • Mentored junior sales representatives on best practices and effective sales techniques.
  • Met with customers to discuss and ascertain needs, tailor solutions and close deals.
  • Negotiated prices, terms of sales and service agreements as per the terms of the Century 21 guidelines.
  • Left to have 3rd child who was born in November 2005. During time off kept in touch with the industry through online sales data checks and keeping in touch with some past clients.

Sales Representative

Realty Executives
03.2002 - 06.2004
  • Maintained up-to-date knowledge of available products to best serve customers and maximize sales potential.
  • Worked as a team with my dad, Trevor Newman.
  • We worked very hard to deliver results, as paid a desk fee to work in this environment. Strong sales skills were used to compete with other sales representatives.
  • Met or exceeded sales targets and quotas to contribute to overall sales goals and revenue of company.
  • Maintained current knowledge of evolving changes in marketplace.
  • Identified new business opportunities through cold calling, networking, marketing and prospective database leads.
  • Increased sales with execution of full sales cycle processing from initial lead processing through conversion and closing.
  • Developed, maintained and utilized diverse client base.
  • Built diverse and consistent sales portfolio.

Rookie Sales Representative

Police and Nurses First National
03.2001 - 2002
  • As a freshman, you only did a 6 week course, so would use time in office to be mentored by experience sales staff.
  • Chased every lead.
  • Letter dropped, door knocked and phone canvassed to build a client data base.
  • Developed strategic sales plans that aligned with overall company objectives and goals.
  • Achieved top performer within first month of selling through dedication and exceeding expectations.
  • Built relationships with customers and community to promote long term business growth.
  • Attended monthly sales meetings and quarterly sales trainings.
  • Unfortunately business was sold. But, I had learnt a lot from a fantastic mentor and Principal at the time.

Education

No Degree - Diploma in Real Estate

East Perth Tafe
East Perth Wa
01-2010

Real Estate Sales Representative Certificate

Tafe
01-2001

High School Diploma -

St Thomas Aquinas College (Today Called Chisholm College)
Bedford Wa
01-1988

Skills

  • Relationship building
  • Strategic planning
  • Verbal and written communication
  • Decision-making
  • Operations management
  • Team management
  • Creativity and innovation
  • Goal setting
  • Negotiation
  • Business development
  • Financial management
  • Contract negotiation
  • Respondly to emails and calls in a timely, respectful manner
  • Charity Work
  • Team building
  • Risk management
  • Regulatory compliance
  • Industry knowledge
  • Customer service
  • Process improvements
  • Dependable and responsible
  • Flexible and adaptable
  • Multitasking in all aspects of administration, property management, sales, fill in for absent staff, work to resolve IT disruptions with the help of various 3rd parties
  • Computer skills, learning new software, microsoft and word
  • Organizational skills
  • Active listening
  • Problem resolution, especially with property management

Accomplishments

  • My greatest achievement is having my three children. Today they are adults and I am a proud grand mother.
  • Completed my Diploma in Real Estate attending tafe each week for 6 months. Being the only female in the class. Determination and hard work had me complete all assignments and assessments. A proud moment.
  • Grew my own Agency with pride and as my authentic self. Adapting to new systems, budget and goal planning.
  • 2019 we were nominated Small Residential Agency of the Year.
  • 2019 won Reiwa award. Top office for lowest number of days on market of rentals. Leased between 50-149 properties in the year.

Certification

  • Certified Real Estate License (renewed every 3 years from 2010) and a Triennial Certificate (renewed every 3 years from 2010- allowing me to be owner of own agency).
  • Attend Reiwa training each year to keep in line with industry practices. Must attain 10 CPD points per year.

Interests

  • Enjoy hobbies that combine physical activity with outdoor exploration
  • Reading
  • Learning new cooking techniques and expanding my culinary skills
  • Gardening
  • Baking
  • Watching Movies and TV Shows
  • Sharing travel tips, recommendations, and insights with fellow enthusiasts
  • Yoga
  • Wine Tasting

Timeline

Licensee - Property Management & Sales

Newman Realty Wa
12.2010 - Current

Sales Representative

Professionals Yokine
03.2009 - 09.2010

Sales Representative

Century 21 Northlink
06.2004 - 08.2005

Sales Representative

Realty Executives
03.2002 - 06.2004

Rookie Sales Representative

Police and Nurses First National
03.2001 - 2002

No Degree - Diploma in Real Estate

East Perth Tafe

Real Estate Sales Representative Certificate

Tafe

High School Diploma -

St Thomas Aquinas College (Today Called Chisholm College)

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Debbie Newman