Debbie Northcott
Arundel, Gold Coast,QLD
Summary
Highly-motivated employee with a desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
24
24
years of professional experience
Work History
Health Information Services Officer
Healthscope
Gold Coast Private Hospital, Southport, Qld
01.2012 - Current
- Ensure the adherence to state regulations for timely delivery of release of information requests to healthcare providers.
- Data entry into electronic health record systems. (WebPAS)
- Retrieve patient records from request list & pre-admission lists.
- Process incoming correspondence related to the Health Information Department.
- Assist with administrative support to the Coding Department.
- Demonstrated proficiency in archiving patient records.
- Provide training to staff members on chart compilation & various office procedures.
- Built lasting professional connections throughout employment at Healthscope.
- I have completed all mandatory learning requirements.
Orthopaedic Ward Receptionist
Healthscope
Allamanda Private Hospital, Southport, Qld
01.2005 - 2011
- Scheduled appointments for inpatients.
- Successfully managed incoming call flow by answering calls promptly, accurately taking messages, and effectively redirecting them to the relevant personnel.
- Greeted visitors and provided them with assistance.
- Managed all incoming mail distribution, faxes, and photocopying documents as requested.
- Monitored office supplies inventory and placed orders when necessary.
- Maintained an up-to-date inpatient bed list.
- Ensured smooth arrangements for patients' transportation and lodging on discharge.
- Compiled medical records.
- Demonstrated exceptional skills in providing administrative support to doctors and nurses.
- Logged maintenance requests for various equipment and facilities.
Facilities Management - Team Leader
Scottish Widows
Edinburgh, UK
02.2000 - 10.2003
Education
Diploma in Food & Beverage
Tafe - Ashmore Campus
Qld01-1993
High School Diploma -
Helensvale State High School
Qld01-1993
Primary School
Somerset College
Mudgeeraba, QLD01-1990
Skills
- Complaint resolution
- Information Security
- Adaptive team player
- Multi-Task Management
- Interpersonal Skills
- Training experience
- Problem-solving skills
- Building rapport
Timeline
Health Information Services Officer
Healthscope
01.2012 - Current
Orthopaedic Ward Receptionist
Healthscope
01.2005 - 2011
Facilities Management - Team Leader
Scottish Widows
02.2000 - 10.2003
Diploma in Food & Beverage
Tafe - Ashmore Campus
High School Diploma -
Helensvale State High School
Primary School
Somerset College
Similar Profiles
Cameron CostelloCameron Costello
Administration Officer at HealthscopeAdministration Officer at Healthscope
SHARMAINE ROQUESHARMAINE ROQUE
Patient Service Representative at HealthscopePatient Service Representative at Healthscope
Melissa WilliamsMelissa Williams
Registered Nurse at HealthscopeRegistered Nurse at Healthscope
Gracie BoydGracie Boyd
Assistant in Nursing at HealthscopeAssistant in Nursing at Healthscope
Stephen EbuteStephen Ebute
Support Worker - Intensive Team at Churches Of Christ CareSupport Worker - Intensive Team at Churches Of Christ Care