Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Generic

Debbie Northover

Regents Park,QLD

Summary

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.


Friendly Retail Sales Associate Cashier eager to form relationships with return customers and support continual patronage. Adept provider of accurate and rapid answers to product and service queries. Committed to positively impacting sales and revenue through beneficial customer interactions and memorable service.


Proven Industrial Cleaner at Youfoodz, adept in facility maintenance and chemical handling, enhanced workplace safety and efficiency by implementing rigorous cleaning standards. Collaborated effectively, boosting team productivity. Demonstrates strong adaptability and commitment to excellence, significantly reducing equipment downtime.



Overview

2
2
years of professional experience

Work History

Industrial Cleaner

Youfoodz
04.2024 - Current
  • Managed waste disposal processes according to local regulations, minimizing environmental impact from operations.
  • Ensured compliance with OSHA regulations by adhering to established safety protocols during cleaning tasks.
  • Demonstrated adaptability in learning new techniques for handling specialized cleaning equipment or chemicals when required.
  • Improved employee health and productivity with routine sanitization of workspaces, reducing instances of illness.
  • Implemented effective time management strategies to complete assigned tasks efficiently and accurately.
  • Boosted efficiency in manufacturing processes by keeping tools and equipment clean and wellmaintained.
  • Enhanced workplace safety by conducting thorough industrial cleaning and maintaining a hazard-free environment.
  • Collaborated effectively with team members to complete large-scale cleaning projects within tight deadlines.
  • Reduced equipment downtime through regular cleaning and maintenance, ensuring optimal performance.
  • Supported quality control initiatives by maintaining cleanliness standards in production areas.
  • Followed safety standards and established SOPs when handling, mixing and storing hazardous chemicals.

Freight Handler

STARR Track
11.2023 - 03.2024
  • Inspected freight for any damage or faults prior to loading.
  • Collaborated closely with team members to complete tasks quickly and efficiently, boosting overall productivity.
  • Operated pallet jacks and forklifts to unload freight containers of varying weight and size.
  • Utilized proper lifting techniques to facilitate safe and efficient handling of freight.
  • Maintained a safe work environment by adhering to safety protocols and conducting regular equipment inspections.
  • Sorted and organized packages to make deliveries to correct address.
  • Achieved rapid turnaround times for inbound shipments through swift unloading, sorting, and storage procedures.
  • Enhanced warehouse efficiency by streamlining freight handling processes and implementing organizational systems.
  • Maintained clean and organized work area to improve efficiency and comply with regulations.
  • Maximized cargo integrity by securely packaging items according to specific guidelines for each type of product handled.
  • Demonstrated versatility in managing multiple responsibilities including order picking, packing, labelling, documentation preparation, and equipment maintenance.
  • Actively participated in staff training sessions to stay up-to-date on industry best practices and maintain expertise in freight handling techniques.
  • Contributed to team cohesion and morale by fostering a positive work environment and consistently offering support to colleagues when needed.
  • Used handheld scanners to efficiently track and manoeuvrer freight throughout distribution network.
  • Drove forklifts, pallet jacks and other equipment to move materials.
  • Used machinery and equipment such as box cutters, shrink-wrap guns and electric pallet jacks.
  • Maintained clean, orderly work environment free of hazards.
  • Surrounded items in cling film, padded blankets, and tape to protect from damage.

Retail Cashier

Mega Fresh
04.2022 - 11.2023
  • Helped customers complete purchases, locate items, and join reward programs.
  • Provided excellent service through active listening skills, addressing customers'' needs effectively .
  • Maintained a clean and organized workspace, promoting a positive shopping experience for customers.
  • Greeted all customers warmly to build welcoming and positive atmosphere within store.
  • Cultivated a welcoming retail environment by greeting customers warmly upon entry, setting a friendly tone throughout their visit .
  • Assisted customers by answering questions and fulfilling requests.
  • Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
  • Resolved customer complaints promptly and professionally, fostering a positive reputation for the store.
  • Increased sales by offering advice on purchases and promoting additional products.
  • Processed credit, debit card and cash transactions correctly and provided accurate change to avoid customer confusion or disputes.
  • Trained new employees on company policies, register operations, and effective communication techniques with customers.
  • Enhanced customer satisfaction by providing efficient and accurate cash handling services.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Contributed to loss prevention efforts by adhering to cash handling policies and procedures.
  • Handled high-volume sales periods with composure, maintaining efficiency during peak hours.
  • Supported store merchandising initiatives by restocking shelves and creating visually appealing displays.
  • Displayed adaptability when faced with unexpected challenges, working closely with colleagues to maintain smooth operations during busy shifts .
  • Collaborated with team members to meet daily sales targets and deliver exceptional customer service.
  • Issued detailed receipts to every customer to provide proof of purchase and avoid discrepancies.
  • Processed various payment methods accurately while maintaining confidentiality of customer information.
  • Managed merchandise returns and exchanges by closely checking items and receipts to assess eligibility and make accurate processing decisions.
  • Drove customer loyalty and consistent sales through friendly service and knowledgeable assistance.
  • Participated in regular team meetings to discuss strategies for improving sales performance and customer experiences.
  • Utilized strong product knowledge to assist customers with questions and recommendations, boosting overall satisfaction levels.
  • Operated cash register to record transactions accurately and efficiently.
  • Handled cash with high accuracy and took care to check bills for fraud.
  • Performed cash, card and check transactions to complete customer purchases.
  • Processed refunds and exchanges in accordance with company policy.
  • Used POS system to enter orders, process payments and issue receipts.
  • Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.
  • Maintained current knowledge of store promotions and highlighted sales to customers.

Education

High School Diploma -

Taradale High School
Napier, New Zealand
12.1982

Skills

  • Chemical Handling
  • Personal Protective Equipment
  • Facility Maintenance
  • Safety Standards and Protocols
  • Customer Service
  • Flexible Schedule
  • Teamwork and Collaboration
  • Reliability and punctuality
  • Customer Engagement
  • Cash Handling
  • Store Cleaning
  • Building Customer Loyalty
  • Cash handling expertise
  • Payment Processing
  • Exchanges and refunds
  • POS Systems
  • Handling Returns and Exchanges
  • Upselling
  • POS Transaction Approvals
  • Product Upselling
  • Merchandise Restocking
  • Handling Complaints
  • POS Terminal Operation
  • Stock replenishment
  • Active Listening
  • Honest and Dependable
  • Reliable and Responsible
  • Customer Relations
  • Customer Assistance
  • Cash Register Operation
  • Product Knowledge
  • Point of sale operation

Additional Information

To Whom It May Concern


Please accept this cover letter as an application for the position advertised.

I am highly motivated and have excellent communication skills which allows for effective engagement with others. I work in a culturally sensitive manner and have experience in working with a diverse range of customers. I have extensive experience in working with people in a variety of situations and believe I have the personality to be an excellent team player.

I have broad knowledge and experience in all elements of sales and product marketing including face to face, phone and electronic transactions.

I am dedicated to increasing my knowledge of all Business, products, services and customers to be a successful effective and productive employee.

I am driven in all aspects of customer service, sales and targets and understand the importance of adhering to company policies and procedures including workplace health and safety requirements.


Thank you for your consideration of my application

Kind Regards

Debbie Northover

Timeline

Industrial Cleaner

Youfoodz
04.2024 - Current

Freight Handler

STARR Track
11.2023 - 03.2024

Retail Cashier

Mega Fresh
04.2022 - 11.2023

High School Diploma -

Taradale High School

Similar Profiles

CREATE PROFILE
Debbie Northover