Deborah Quilliam

Communication (Verbal)
Effective and influential communicator who utilises active-listening skills to clearly identify and address the needs of other parties and enables me to cultivate effective relationships that are based on mutual respect and
trust with colleagues, internal and external stakeholders and, importantly, with customers from all demographics
Communication (Written)
Demonstrated abilities in producing written communications and reports that contain all the information necessary to achieve their purpose, utilise appropriate formats and structures and are tailored towards their intended audience
Self-Management
Highly-organised approach to work and excellent time management skills which enable me to prioritise multiple (and often-competing) responsibilities and plan and adjust my workload to ensure all quality standards and lead-times are achieved
Problem Solving
Pragmatic individual with an intuitive knowledge and analytical approach to source and analyse data to identify practical solutions to any problems or issues that have the potential to impact on the workplace environment
Teamwork
Collaborative, supportive team member who accommodates the diverse working styles of others and contributes to the achievement of team Key Performance Indicators (KPI’s) and the delivery of consistent high-quality customer service deliverables
Computer Skills
High-level computer proficiency including in a broad range of organisational specific information management systems and the Microsoft Office Suite with the ability to rapidly acquire a strong working knowledge of any systems and applications which may be new to me