Justin Hamilton
Rockhampton,QLD
Summary
Motivated individual promoting well-rounded skill set including communication and task prioritization. Always ready and willing to pitch in and perform above expectations. I'm an Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
10
10
years of professional experience
Work History
Queensland Linen Service Rockhamption
John and Tina Bass
Parkhurst, QLD
07.2018 - Current
- Greeted customers, assessed their needs and provided appropriate services.
- Suggested and explained recommended services to meet customer needs and resolve specific issues.
- Maintained customer records and updated them as necessary.
- Used service skills and technical knowledge to ascertain issues and provide swift, successful resolutions.
- Answered incoming calls promptly and professionally.
- Maintained accurate records of customer interactions, transactions and inquiries.
- Responded to questions about local area and company services.
Delivery Driver
Ken's plumbing Rockhampton
Rockhampton, QLD
06.2018 - 07.2020
- Checked loads against shipping papers to verify contents and identify special handling requirements.
- Loaded, secured, and unloaded cargo in a safe and timely manner.
- Ensured accurate completion of all paperwork associated with deliveries.
- Filed vehicle logs, cargo records or billing statements according to company regulations.
Traffic Controller
line mark traffic control
Rockhampton, QLD
03.2015 - 06.2018
- Organized detours and adjusted signal timing to accommodate special events or construction projects.
- Utilized two-way radios for communication between dispatchers or other field personnel concerning changes in traffic conditions due to accidents or inclement weather.
- Directed pedestrians across busy streets and around construction sites.
- Developed insights into traffic delays and inefficiencies by studying factors affecting traffic conditions.
Education
High School Diploma -
Gladstone State High School
QLD11-1995
Skills
- Response time optimization
- Follow-up procedures
- Safety compliance
- Complaint handling
- Data entry
- Customer service
- Documentation and reporting
References
References available upon request.
Timeline
Queensland Linen Service Rockhamption
John and Tina Bass
07.2018 - Current
Delivery Driver
Ken's plumbing Rockhampton
06.2018 - 07.2020
Traffic Controller
line mark traffic control
03.2015 - 06.2018
High School Diploma -
Gladstone State High School
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