Summary
Overview
Work History
Education
Skills
Affiliations
References
Timeline
Generic

Debbie White

Gumdale,QLD

Summary

Versatile and results-driven professional with a robust background in rail operations at Queensland Rail and carpentry with Neil Coddington Renovations. Demonstrated expertise in risk management and superior customer service, achieving continuous improvement and safety excellence. Skilled in conflict resolution and organization, adept at enhancing service delivery and operational efficiency.

Overview

25
25
years of professional experience

Work History

Rail Traffic Guard

Queensland Rail
Brisbane, Qld
01.2011 - 06.2024
  • Ongoing passing of Cat 2 medical requirements.
  • Ongoing passing of ARA Safeworking Competency
  • First Aid Competency.
  • CPR Competency
  • Identifying, reporting, and rectifying faults and failures according to Qld Rail's network rules and procedures.
  • Communicating information about train services, stations, delays, connecting services, and answering passenger inquiries.
  • Providing quality customer service and physical boarding assistance to customers as required.
  • Maintaining route knowledge of station interfaces and departure signals.
  • Supporting the train driver in the safe operation and protection of the train.
  • Demonstrating a one-team approach.
  • Understanding and working in accordance with Enterprise Agreement conditions, policies, and procedures.
  • Contributing to service delivery performance and continuous improvement.
  • Dealing with critical incidents and/or emergency situations.
  • Signing on at designated locations across the SEQ network and familiarizing myself with relevant documentation.

Apprentice Carpenter

Neil Coddington Renovations
Brisbane, Qld
01.2006 - 01.2010
  • All carpentry work
  • Decks
  • Pergolas
  • Bathroom Renovations.
  • Framework
  • Tiling
  • Concreting
  • Painting
  • Use of excavation machinery
  • Use of elevated platforms and scaffolding
  • Use of trailers
  • Roofing and Guttering.
  • Demolition
  • Excellent time management skills.
  • Ordering and collection of materials.
  • Liaising with suppliers, contractors, and stakeholders.
  • Trained in Workplace Health and Safety.

Set Production Assistant

ACL Gasket Company
Brisbane, Qld
01.1999 - 01.2006
  • Working unsupervised.
  • Training of new employees.
  • Responsible for master keys and security codes of the property.
  • Picking stock from stores.
  • Working from structure sheets.
  • Using the Kanban system.
  • Using shrink-wrap machinery.
  • Using various machines and presses.
  • Using computer and scanning equipment.
  • Trained in Workplace Health and Safety.
  • Involved in stock taking at the end of the financial year.

Education

First Aid Training

Queensland Rail
Brisbane, QLD

CPR Training

Queensland Rail
Brisbane, QLD

Safe Working

Queensland Rail
Brisbane

Certificate 111 in Carpentry

Blue Dog Training
Brisbane, QLD

General Safety Induction

Blue Dog Training
Brisbane, QLD

Step Up Parrots And People Learning Together

Parrot Society of Qld
Brisbane, QLD

Companion Parrot Workshop/Behaviourtects Workshop

Wildlife Currumbin Sanctuary
Gold Coast, QLD

Intro To Computing/ Microsoft Works Advanced

Eagleby Learning Centre

Train The Trainer / Moment of Truth

All Seasons Resorts
Brisbane, QLD

Skills

  • Well-developed verbal and written communication
  • Conflict Resolution
  • Prioritising
  • Communication Skills
  • Organisation and time management
  • Superior customer service
  • Personal Protection
  • Risk Management Awareness
  • Common sense
  • Adaptable

Affiliations

  • passionate for my family
  • passionate for the health and well being of my furred & feathered Family, as well as the wildlife on my property
  • enjoy the outdoors
  • enjoy camping
  • I have in the past competed in power boat racing, which at the time, I was passionate for.

References

References available upon request.

Timeline

Rail Traffic Guard

Queensland Rail
01.2011 - 06.2024

Apprentice Carpenter

Neil Coddington Renovations
01.2006 - 01.2010

Set Production Assistant

ACL Gasket Company
01.1999 - 01.2006

First Aid Training

Queensland Rail

CPR Training

Queensland Rail

Safe Working

Queensland Rail

Certificate 111 in Carpentry

Blue Dog Training

General Safety Induction

Blue Dog Training

Step Up Parrots And People Learning Together

Parrot Society of Qld

Companion Parrot Workshop/Behaviourtects Workshop

Wildlife Currumbin Sanctuary

Intro To Computing/ Microsoft Works Advanced

Eagleby Learning Centre

Train The Trainer / Moment of Truth

All Seasons Resorts

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Debbie White